KataCon 2020: Billy Taylor on Key Actions
The Lean Thinker
MARCH 5, 2020
OK – what about industry? (It is amazing to me that, in general, some of the worst offenders are physicians, but that is a rant for another day.). Key Action: Wash your hands. Key Indicator: Hospital Acquired Infections. “Our machine downtime is too high. We need to improve our availability.”
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