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By 2028, the reverse logistics market size is expected to exceed 958 billion U.S. – Statista, Size of reverse logistics market worldwide, 2020-2028. A recent McKinsey survey of consumers shows that five of the top nine factors driving customer value in omnichannel retail are related to logistics. Share and Enjoy !
A good example of that was apparent in an October 2017 survey of 1,500 motor carriers conducted by the American Transportation Research Institute (ATRI). The ATRI survey found that the driver shortage topped the list of concerns the industry is facing, marking the first time since 2006 that it was the chief concern.
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