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6 Ways to Create a Stellar Post-Purchase Experience

Ship Monk

Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. That’s the bare bones of it, but of course there can be twists and turns along the way. deliveries.

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Top Supply Chain Articles of 2015

GlobalTranz

As we head into 2016, we are featuring our most read articles of 2015 in our five main categories: Manufacturing, Supply Chain, Logistics, Transportation Management, and Freight. Yesterday we published the top 10 most read manufacturing articles of 2015. . Top 10 Supply Chain Articles from 2015. No Purchase Orders were used.

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What to Expect in 2019: MIT Business Experts Weigh In

Material Handling and Logistics

“I am especially interested in companies focusing on the 'citizen developer,' a term used to describe how software development impacts the entire organization — marketing, sales, finance, and of course engineering,” MIT Sloan lecturer Lou Shipley said. For the complete list see the article by Tom Relihan and Meredith Somers.

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Know Your Supply Chain KPIs – Procurement

Logistics Bureau

Emergency Purchase Rate. Emergency purchases are bad news for your business costs, continuity, and planning, and they also increase supply chain risk. For that reason, the emergency purchase rate KPI is one you should certainly be keeping an eye on. Purchase Order Cycle Time. Cost per Purchase Order and Cost per Invoice.

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Editor’s Choice: Why Modern Retail Demands Cloud-Native Technology

Logistics Viewpoints

This article is from Manhattan Associates and looks at the changing nature of retail. Stores quickly became hubs for returns of online purchases. All told, changes that might have occurred over the course of a few years, have happened in months. 100 percent of shoppers miss the instant gratification of store purchases.

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The One Key Shift in Your Supply Chain and Procurement Strategies that can Drive Better Business Continuity and Resilience

Logistics Viewpoints

In this article, we identify key approaches by which companies can evolve their procurement and supply chain operations into a collaborative supply chain network that is designed to be resilient and responsible. The costs associated with purchasing these items hit the “operational expenses” components of the company’s financial statements.

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Editor’s Choice: How an OMS Provides a Competitive Advantage

Logistics Viewpoints

This article is from Natalie Walkley, Director of Product Marketing OMS at Koerber. Of course, the key to inventory is having the right amount in the right location at the right time to meet customer demand, or face overstocks, high holding costs and eventual markdowns—or alternatively, overpromising, stockouts and lost sales.