Remove Automation Remove How To Remove Knowledge Base
article thumbnail

Inside ShipMonk’s CX Team with Senior Manager Anne Melendez

Ship Monk

Wendy as VP Customer Service is a people-first leader who focuses on identifying strengths, weaknesses, and opportunities with all team members to personalize how to coach them to achieve what they’re capable of. She understands how to build a team to play off one another’s skill sets so specialties and abilities complement one another.

article thumbnail

Gemba Process Innovation Can Drive Wave in Europe

Logistics Business Magazine

However, the question on the minds of managers of all these operational fronts is the same: How to innovate and optimise in the face of rapidly changing conditions and customer needs? In manufacturing, Gemba Process Innovation can accelerate automation with the use of technologies such as robotics.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

After the Order: Customer Service Best Practices

Ship Monk

Ever spent waaay too much time trying to find an answer to a product question or figure out how to return something? A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. That’s a lot of avoided interactions.

article thumbnail

5 Things You Can Do in WorkWave Service Right Now to Help Your Business Adapt During COVID-19

WorkWave

To supplement your SMEs, encourage your staff to use the WorkWave Knowledge Base to keep themselves informed and educated on all things WorkWave Service. With new developments on the COVID-19 coming out each day, it’s important to know where your crew has been and how to further reduce the chances of putting them at risk.

Events 90
article thumbnail

Supply chain trends to watch out for in 2023

Logistics Business Magazine

At the moment, there’s a lot of effort being devoted to making the product life cycle assessment process more automated and streamlined. With the help of AI technologies, most companies are becoming knowledge-based organisations that are tapping into a highly constrained pool of knowledge workers.

article thumbnail

A Brief Introduction to Freight Shipping in Canada

Freightera

With our completely automated online quoting system, you can get the best rates available in a matter of minutes. It’s not something we do often so we don’t have a dedicated shipping department or the knowledge base that comes from repetition. Ship all across Canada with our reliable carriers. Freight solutions.

Freight 39
article thumbnail

Maximizing Warehouse Efficiency: Unleashing the Potential of ABCD Analysis

Log-hub

How to use AI to optimize stock levels Within the larger context of supply chain optimization, AI proves to be a versatile tool in the quest for optimal stock levels. Automation of ABCD Analysis : Introduce automation to the ABCD Analysis process, streamlining the workflow and providing real-time insights.