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His expertise includes strategic planning, brand positioning, advertising, public relations, website strategy and design, and development of white papers, casestudies and other content. LMA’s approach recognizes that logistics services today are BOUGHT, not sold.
The following five mini casestudies explore a few high-profile companies that have managed to sustain their supply chain cost-reduction efforts and keep expenses under control. Several poor outsourcing decisions had led to excessive 3PL expenses. Findings included the following problems. Sunsweet Growers.
The lean manufacturing revolution of the 1970s, the outsourcing trend of the 1990s and the automation of the 2000s set the stage for the digital transformation we are seeing today. For instance, a Canvas survey found that 33 percent of manufacturing companies are now using mobile customer relationship management (CRM) apps.
Outsourcing the Right Way. Well over 80% of organisations outsource some part of their Supply Chain and Logistics operations. And be prepared to manage the outsourced contract effectively. Outsourcing does not mean merely handing the problem to someone else. If you haven’t already, survey them!
At our seminars I often share casestudies demonstrating the impact of not getting this right. By simply including logistics activity in the rating criteria for customer service surveys, more companies would realise that some of their customers are being over-serviced while others feel that customer service in logistics is poor.
Outsourcing Services. Application Outsourcing. Infrastructure Outsourcing. Business Process Outsourcing. CaseStudies. |. According to a National Retail Federation survey conducted by BIGresearch over this weekend, traffic and spending were up both online and in stores, reaching historic highs.
Today, global supply chains are incredibly complex, with myriad suppliers both direct and indirect, lots of outsourcing and many companies touching just a piece of the process, many middlemen and more.
See www.vestedway.com for information on the model and casestudies that show how others have benefited from creating a Vested deal.
In additiion I realize it’s difficult to understand what goes into the customer survey, but would I assume specific metrics are being asked. By far the best model I have come across to achieve this is the Vested Outsourcing model developed by researchers from the University of Tennessee.
Najma.
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