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Competing on Customer Experience (Takeaways from BluJay Solutions’ SOAR 2018 Conference)

Talking Logistics

That was the key message Doug Braun, CEO of BluJay Solutions (a Talking Logistics sponsor), delivered in his keynote presentation at the SOAR 2018 Customer Conference last month. The post Competing on Customer Experience (Takeaways from BluJay Solutions’ SOAR 2018 Conference) appeared first on Talking Logistics with Adrian Gonzalez.

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Acing the drone obstacle course

World Food Programme Logistics

They are now out of their chairs and onto the green, where they will spend 90% of the course time. The buzz of only four drones, like a swarm of flies, drifts into the conference room. They were supportive, so on the second day, I was full of confidence and completed the obstacle course by myself,” she says.

Course 40
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Supply Chain Talent Matters More than Ever

Logistics Viewpoints

According to one survey , only 27% of leaders believe that they have the talent needed to meet current supply chain performance requirements. Here is what Mr. Toornman said at the conference. “We A skills assessment survey was done to measure potential gaps against a pre-determined skills matrix.

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This Week in Logistics News (January 27 – February 2)

Logistics Viewpoints

The jobs reduction will save $1 billion this year, Tomé said on an earnings conference call with analysts on Tuesday. cities over the course of the year, bringing the total number to 110. percent of returns, or $101 billion worth, were fraudulent last year, according to a survey by Appriss Retail and the National Retail Federation.

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FedEx CIO Attests to Data-Driven Strategies in Pandemic Times

IoT World Today

In the recent fireside chat between Rob Carter, CIO and executive vice president of FedEx, and Brian Gillooly of Informa at the Interop 2020 conference, Carter discussed the role of technology in mitigating the effects of the pandemic. To achieve long-term growth and flexibility, FedEx has long been revamping its legacy IT infrastructure.

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This Week in Logistics News (September 18-22, 2017)

Talking Logistics

The weather was close to perfect, the course and scenery were beautiful, and the cause was inspirational. The Number of Retailers Offering Same Day Delivery has Tripled in the Past Year to Meet Elevated Customer Expectations, According to a New BRP Survey. Next week I’ll be at the CSCMP EDGE conference in Atlanta, GA.

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How Supply Chain Orchestration Can Help Prevent Drug Shortages

Logistics Viewpoints

Asking these what-if questions entails assessing the impact on multiple areas, such as packaging, production, inventory, distribution, and of course customers. It also fosters the creativity needed to quickly consider alternatives, like those the weight loss makers are employing. Has that changed?