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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

The answer depends, of course, on your company’s objectives and, particularly, on your customer service promises. It’s a random approach in which, for example, a consignment of electric blenders might find a home in a storage location between bottles of shampoo on one side, and dog collars on the other.

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Importance of Social Proof in Ecommerce

Ship Monk

Did you know that 93% of consumers say that online reviews influence their purchase decisions? Every time we buy something online, we’re gambling that what we see is what we’re going to get. Every time we buy something online, we’re gambling that what we see is what we’re going to get. That’s a mind-blowing statistic.

eCommerce 105
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The 3 Pillars of Supply Chain Management (And Why Their Alignment Matters)

Logistics Bureau

Despite the apparent complexities involved in supply chain management, achieving excellence really doesn’t have to be too difficult. In this post, we explain what those pillars are, why they matter, and how to align them in a way that supports supply chain management excellence. The Importance of Alignment.

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AR, VR, and eCommerce

Ship Monk

As such, they excel in different ways, even if their usage is sometimes perceived as interchangeable. AR, for example, is great for workforce training situations where employees still need a firm grasp on the real world, and VR can be used for simulations, virtual tours, and, yes, video games. AR and VR: Benefits and Examples.

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Omnichannel Retail and the Cost to Serve Online Customers

Logistics Bureau

If yours is one of those businesses shifting from traditional to online retail, you’ve probably faced some of the logistical challenges arising from the need to deliver your customers’ purchases to them. For example: Compared to selling a product in-store, the cost to deliver that same item as a small parcel can be several times higher.

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Deborah Dull on Inventory Thinking and How to Improve It

Logistics Bureau

When you bought something that you can see within your field of vision, an inventory analyst somewhere in the world freaked out because you didn’t buy the one she thought you would. For example, how flexible is your network? Every single thing you see is inventory. You bought another one. You know, “How does this scale?”

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Resolving Ecommerce Shipping Claims

Ship Monk

Each time a customer makes a purchase from your ecommerce brand they are giving you two things. Because by putting in their credit card numbers and hitting BUY, they are trusting that this transaction will positively benefit them in some way. The first is obvious—their business. The second, which is less obvious, is their trust.

eCommerce 105