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6 Ways to Create a Stellar Post-Purchase Experience

Ship Monk

Fact: The buying process doesn’t end when a customer checks out. Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. Loop Customers In.

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

The answer depends, of course, on your company’s objectives and, particularly, on your customer service promises. Another takeaway is the importance of warehouse layout as an enabler for inventory management excellence. Over the course of around 15 years, the company perfected the strategy. Book your free consultation.

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Importance of Social Proof in Ecommerce

Ship Monk

Did you know that 93% of consumers say that online reviews influence their purchase decisions? Every time we buy something online, we’re gambling that what we see is what we’re going to get. Every time we buy something online, we’re gambling that what we see is what we’re going to get. That’s a mind-blowing statistic.

eCommerce 105
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How to Get a Job in the Supply Chain Sector

Logistics Bureau

For example, a member of the sales team could apply to become a purchasing agent, based on her experience of negotiating sales deals. One study shows that one in three companies in the United States has jobs that are taking nine to 12 months to fill. Sea Change—A Supply Chain Career is now seen as ‘Cool’. Supply Chain Coordinator.

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The 3 Pillars of Supply Chain Management (And Why Their Alignment Matters)

Logistics Bureau

Despite the apparent complexities involved in supply chain management, achieving excellence really doesn’t have to be too difficult. In this post, we explain what those pillars are, why they matter, and how to align them in a way that supports supply chain management excellence. The Importance of Alignment.

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Omnichannel Retail and the Cost to Serve Online Customers

Logistics Bureau

If yours is one of those businesses shifting from traditional to online retail, you’ve probably faced some of the logistical challenges arising from the need to deliver your customers’ purchases to them. To do so, you will need to map the sequences of activities involved in serving your customers who buy those particular SKUs.

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2-Day Shipping 2-torial

Ship Monk

A 2020 ecommerce shipping study determined that 27% of shoppers will choose one ecommerce brand over the other based on speed of delivery options. 2-Day shipping is when ecommerce customers receive their orders within two days of purchase, assuming they click BUY before a specific cutoff time on a given day. Sound simple?