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Widespread, Yet Cautious Optimism for 2021: ARC’s Order Fulfillment Research Findings

Logistics Viewpoints

COVID-19 caused a global upheaval in order fulfillment processes throughout 2020. At the beginning of 2021, ARC Advisory Group, in partnership with DC Velocity magazine, anticipated factors such as a subsequent surge when we crafted our survey of warehouse practitioners. Of course, expectations are uncertain.

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How Many Warehouses Does the US Have? Nobody Knows

Logistics Viewpoints

The Department of Commerce lists warehousing companies, but of course, most warehouses are not owned by third party logistics or public warehousing companies. The US Energy Information Administration, within the DOE, does periodic surveys to understand the total energy consumption and consumption across different types of buildings.

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What are Reverse Logistics?

Logistics Bureau

They may have ordered more than they need. Hidden Opportunities for Supply Chain Cost Reductions Of course hidden costs, if you can find them, mean hidden opportunities. Much depends upon the nature of your supply chain operation of course. This also qualifies as reverse logistics. They may have simply changed their mind.

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Why Planning and Forecasting are More Important Than Ever

Now, That's Logistics

And even if there’s an imbalance, good forecasts allow organizations to course-correct before a real problem emerges. Then, orders are delivered late, customers are unhappy and supply chains stagnate. In surveying the global ocean market right now, Bennett says there’s not much additional tonnage available. Covering the Demand.

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The Best Supply Chain Company You Have Never Heard Of

Logistics Viewpoints

Products, of course, can be picked up at the branches. But online ordering supports in-store pickups of already picked and packed products or curbside pickups. Their associate engagement survey allows Ferguson to understand the driver’s impacting engagement across their 31,000 employees. 56% of employees surveyed were engaged.

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The Red Pill: The (Slow Yet Steady) Revolution in Global Freight Digitization

Freightos

But, of course, when dealing with systems that operate at such scale, exceptions happen. Fifteen years ago, DSV’s homepage had this to say about tech: “DSV is committed to providing our customers with the best e-service tools available in order to create visible, transparent and high-quality services.”

Digital 133
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After the Order: Customer Service Best Practices

Ship Monk

We know there’s a lot to worry about, but we hope you’ve given some thought to what happens after those orders start rolling in. Think about the times you’ve ordered online. Were you irked at being interrupted repeatedly by email signups or having to create an account in order to browse? Hmmm, what are you forgetting?