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Women in Transport Launches Second Annual Survey

Logistics Business Magazine

Today marks a pivotal moment for the transport industry as Women in Transport launches its second annual Women in Transport Equity Index Survey , a global benchmark for tracking diversity and equity in the transport sector. Equity and diversity are vital to the future of transport, and we’re proud to lead this essential work.”

Survey 57
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The State of Freight Forwarder Response Time

RPA Labs

That’s the average response rate for a freight forwarder to respond to a quote request as uncovered in this unique approach by automation workflow company, RPA Labs. While we’ve heard this sentiment time and time again, have freight forwarders really changed the way they respond to customers? Small & Mid-Size FFs.

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Red Sea Crisis and Early Peak Season Surge Disrupt Global Supply Chains for some SMBs

Freightos

In July, Freightos conducted a survey of over 100 small business importers and exporters, primarily from the United States, who utilize the Freightos.com marketplace for international freight. The survey aimed to explore the impact of these changes on their operations.

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How These 5 Freight Forwarding Technology Innovations Boost Service Levels, Reduce Costs, & Improve CX

RPA Labs

Freight forwarding technology is designed to reduce costs, hasten bookings, and help international trade flow seamlessly. Automated Data Entry. Automation in logistics for data entry is a fully loaded topic. Remember that robotics process automation depends on data and reliable responses to a given question or topic.

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How These 5 Freight Forwarding Technology Innovations Boost Service Levels, Reduce Costs, & Improve CX

RPA Labs

Freight forwarding technology is designed to reduce costs, hasten bookings, and help international trade flow seamlessly. Automated Data Entry. Automation in logistics for data entry is a fully loaded topic. Remember that robotics process automation depends on data and reliable responses to a given question or topic.

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Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. As such, they can better their freight forwarding customer service goals as well. Together, it builds a better freight forwarding customer service experience.

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Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. As such, they can better their freight forwarding customer service goals as well. Together, it builds a better freight forwarding customer service experience.