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Unlocking Supply Chain Potential with AI Agents and Multi-Agent Workflows

Logistics Viewpoints

Understanding AI Agents At its core, an AI Agent is a reasoning engine capable of understanding context, planning workflows, connecting to external tools and data, and executing actions to achieve a defined goal. Integrate with External Tools and Data: AI Agents can augment their inherent language model capabilities with APIs and tools (e.g.,

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After the Order: Customer Service Best Practices

Ship Monk

We know there’s a lot to worry about, but we hope you’ve given some thought to what happens after those orders start rolling in. Think about the times you’ve ordered online. Were you irked at being interrupted repeatedly by email signups or having to create an account in order to browse? Centralize customer interaction data.

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Understanding Reverse Logistics: Turning Challenges into Opportunities

Log-hub

Here are common scenarios involving reverse logistics: Product Returns Customers return items due to defects, incorrect orders, or simply because they might have changed their minds. Invest in Technology Use advanced tracking systems, AI, and data analytics to monitor returns and predict trends. STILL CURIOUS? Explore NEED SUPPORT?

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The Tech Behind Great Techs: 4 Reasons Why Your Pest Control Techs Need a Good Mobile App

WorkWave

By providing them with access to a single, centralized knowledge base via their mobile device, you can equip your techs with everything they need to impress your customers with professionalism when they arrive. Without access to the right information, your technicians can’t be expected to solve a customer’s problem on the first visit.

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5 Things You Can Do in WorkWave Service Right Now to Help Your Business Adapt During COVID-19

WorkWave

To supplement your SMEs, encourage your staff to use the WorkWave Knowledge Base to keep themselves informed and educated on all things WorkWave Service. Additionally, the mobile app will drive efficiency in work order activities, documentation, and electronic communications.

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Supply Chain Disruption: How Stronger Collaboration Will Have a Big Impact on the Future of Logistics Management

GlobalTranz

Gone are the days of sending written requests or spending hours tracking down a point of contact to acquire the data needed to generate reports or determine when to schedule maintenance, order parts, or perform other relevant tasks. Data-Driven Decision-Making Fueled by Real-Time Insights.

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The Most Overlooked DC Performance Strategy

Logistics Viewpoints

Does it require manual data entry? Tap into the knowledge base of your employee base – Because distribution center employees tend to move around more than others, they may have experience with a good solution or have already used something similar to what is being considered.