Remove Demo Remove Survey Remove Tracking and Tracing
article thumbnail

Key Challenges in Fresh Grocery & Supermarket Supply Chains

The Logistics of Logistics

In a survey of retailers and wholesalers conducted from mid-March to mid-April, 81% said sales in the perimeter had increased over the previous 12 months. The inability to track a shipment’s location, temperature, humidity, and other factors in real time while in-transit results in significant losses annually. In fact, U.S.

article thumbnail

Curbside Pickups: What are They and How do They Work?

Locus

A survey of 1,000 global shoppers stated that curbside deliveries and pickups rose by 190 percentage points in North America after the COVID-19 pandemic. The customer calls your store or gets inside to track the staff who fulfills this order. Quite fascinating! Let’s learn more about curbside pickups and how it works.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

Customer service advocates do well to continuously monitor interactions and ask for feedback through surveys and polls. Even more so, using the systems to create an immersive experience can be further applied to help customers stay informed with track-and-trace functionality to always know shipment estimated time of arrival (ETA) and more.

article thumbnail

Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

Customer service advocates do well to continuously monitor interactions and ask for feedback through surveys and polls. Even more so, using the systems to create an immersive experience can be further applied to help customers stay informed with track-and-trace functionality to always know shipment estimated time of arrival (ETA) and more.

article thumbnail

Chatbots to Automated Freight Tender: RPA Sets a New Gold Standard

RPA Labs

A lack of track and trace visibility into the logistics network. According to Supply & Demand Chain Executive , a recent industry survey showed that just under 50% of companies plan to increase their RPA spending budget in the coming years. Request a demo of RPA Labs chatbot to get started. Order accuracy concerns.

article thumbnail

Chatbots to Automated Freight Tender: RPA Sets a New Gold Standard

RPA Labs

A lack of track and trace visibility into the logistics network. According to Supply & Demand Chain Executive , a recent industry survey showed that just under 50% of companies plan to increase their RPA spending budget in the coming years. Request a demo of RPA Labs chatbot to get started. Order accuracy concerns.