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It was used in conjunction with our “how to walk the gemba” coaching sessions that we did with the lean staff, and then taught them to do with leaders. It was our job to teach our continuous improvement people how to do that coaching and assisting – beyond just running kaizen events that implement tools.
Background TWI stands for Training Within Industry, a program developed during WWII by the U.S. The Commission deployed a series of training programs to teach industrial supervisors: Job Instruction, teaching the skill of breaking down a job and teaching it to others. War Manpower Commission. It is about the 1944 material.
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