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The Gartner Supply Chain Symposium/Xpo has once again, exceeded our expectations, leaving us inspired and engaged We had some thought-provoking conversations with stakeholders on the latest industry dynamics, pain points, customer expectations, and innovative supply chain strategies.
Survey results from ‘623 supply chain professionals across 17 countries’, concluded that one of the top industry challenges was ‘facing global competition’. On August 9th, 2018, Morai Logistics released an eBook entitled Customer Service: A Long Term Strategy for Future Supply Chains. Customer-Centric Approach.
According to Bart De Muynck , research director for transportation technology at Gartner, this fact has given rise to a solution type that his firm refers to as “ multi-carrier parcel management.”. There are some specialized vendors in the market whose main capability is around parcel shipping,” says De Muynck. Related White Papers.
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