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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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How eCommerce WMS Software Can Make the Holidays Bright

Amware Logistics and Fulfillment

South of the North Pole, our eCommerce driven economy also relies on an army of unsung fulfillment professionals who are working extra-hard to get your orders out the door. This year, more than ever, they need sophisticated tools to help them work as fast and as efficiently as possible.

eCommerce 296
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Must-Have Features for Ecommerce Software

Ship Monk

Every ecommerce store relies on an assortment of vital components to survive and thrive, but ecommerce software is the heart of all these elements. Regardless of the size of your ecommerce brand, it doesn’t hurt to periodically reevaluate if the software tools you’re using are giving you everything you need.

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Ecommerce Kitting Services

Ship Monk

When it comes to ecommerce orders, that also means experiencing different ways to order products within the same website. Since you, as an ecommerce business, want to win out their attention in the competitive market, why not appeal to them by making shopping for multiple items easy? What is Ecommerce Kitting?

eCommerce 100
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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Friendly fraud accounts for 18% of all ecommerce fraud.

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How to Calculate Ecommerce Shipping Costs

Ship Monk

We get a lot of questions from ecommerce businesses about shipping costs — questions about how they’re calculated, how our rates compare to what they’re paying now, what kind of discounts they can expect, and how they can reduce their shipping costs. Some offer flat rates for certain size packages.

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Ecommerce Shopping Carts vs. Ecommerce Marketplaces

Ship Monk

So, you want to start an ecommerce business. We’re happy to tell you that there are far more options than those two seemingly opposite paths to success (and many, many ecommerce businesses go both ways)! Take a seat as we explore the differences between ecommerce stores and ecommerce marketplaces, and list the pros and cons of each.