Thu.Jan 23, 2025

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Kata School Cascadia Discussion: The Experiment Record

The Lean Thinker

Following last week’s post about the Toyota Kata Experiment Record we did a bit of a deep dive on the same topic on the weekly Friday Zoom call. I think the discussion was pretty rich – though rich discussions happen frequently in these sessions. If you weren’t there, and aren’t on the mail list for the recordings, here’s a (lightly edited) sample for you.

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5 Steps to Improve Carrier Relationships Without Adding Complexity

Talking Logistics

Carrier relationships are the backbone of a successful supply chain. When managed well, they ensure smoother operations, fewer delays, and better overall performance. But heres the catch: many shippers overcomplicate these partnerships with unnecessary processes and unclear communication. The good news? Building better relationships doesnt have to mean adding layers of complexity.

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Streamlining Returns Management: Best Practices for Efficient Reverse Logistics

Amware Logistics and Fulfillment

Returns are an inevitable part of doing business, especially in the e-commerce-driven retail landscape. While managing returns might not be the most glamorous aspect of operations, its one of the most critical. Inefficient reverse logistics can lead to increased costs, inventory chaos, and dissatisfied customers. On the other hand, a well-executed returns management process can improve customer retention, optimize inventory and even boost profitability.

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The Power of Print: Why Strategic Communications Drive Lawn & Pest Control Success

WorkWave

It can be easy to overlook the power of print communications in our digital-forward world, especially when it comes to marketing. But for lawn care and pest control companies, well-crafted cancel and prepay letters remain among the most effective tools for maintaining customer relationships and boosting cash flow. Understanding why these traditional methods work so well and how to implement them effectively can transform your customer retention and revenue growth.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CARB's withdrawal of its ACF waiver could expedite cleaner trucking

Commercial Carrier Journal

Ending pursuit of the Advanced Clean Fleets rule and its zero emission mandate could expedite the transition to other low emissions solutions.

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North Carolina Amazon Warehouse to Hold Union Election

Supply Chain Brain

Over the last three years, RDU1 workers have demanded a $5-an-hour raise, longer breaks, more time off, and improved mental health resources.

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Fleet Tracking for Small Businesses: Affordable Solutions for Growth

Loginext

Fleet tracking systems offer small businesses a cost-effective way to optimize routes, reduce costs, and improve customer satisfaction, driving scalable growth. The post Fleet Tracking for Small Businesses: Affordable Solutions for Growth appeared first on loginextsolutions.com.

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Logistics Industry Ends 2024 With Slight Decrease in Growth: Study

Food Logistics

There are still some areas of concern in the supply chain industry where firms will likely stock up on inventory in light of potential tariffs, which could also lead to increased warehousing costs.

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Rethinking the Box

Supply Chain Brain

Decisions to adopt on-demand packaging still mostly come down to dollars and cents, although in recent years considerations of sustainability have come to the fore.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Why a Multimodal TMS Is a Must-Have for the Future

MercuryGate

Nobody ever said that embracing multimodal transit was easy. Yet, you can make it more effortless with a multimodal TMS (transportation management system) working as your central command center. The post Why a Multimodal TMS Is a Must-Have for the Future appeared first on MercuryGate International.

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Costco Pushes Back on Pressure to Roll Back DEI Policies

Supply Chain Brain

Costco, Apple, Microsoft, Pinterest and JPMorgan Chase have all signaled that they have no plans to move away from their DEI initiatives in the months to come.

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Automation in 3PL: Beyond Robotics

Camelot 3PL Software

In the ever-evolving landscape of third-party logistics (3PL), automation has become a buzzword synonymous with efficiency and innovation. At Camelot 3PL Software, we understand that automation is not just about deploying robots in warehouses; it’s about streamlining and optimizing every aspect of your operations through intelligent software solutions.

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Podcast | How Healthcare Giant Johnson & Johnson Is Making Its Supply Chain Sustainable

Supply Chain Brain

How is one of the worlds largest pharmaceutical companies promoting sustainability and regulatory compliance throughout its extensive supply chain?

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Watch: RILA's LINK 2025: A Preview

Supply Chain Brain

Jess Dankert, VP supply chain with the Retail Industry Leaders Association, offers an advance look at LINK 2025, RILA's annual retail supply chain conference, February 16-19 in Orlando, Florida.

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South Carolina Utility Eyes Buyers for Unfinished Nuclear Reactors

Supply Chain Brain

The utility is hoping to capitalize on the recent boom in demand from tech companies looking to use nuclear reactors to power AI data centers.

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Union Pacific Profits Surge to $1.8B in Q4 of 2024

Supply Chain Brain

UP saw $6.7 billion in profits for all of 2024 up slightly from 2023's total of $6.4 billion and increased its operating revenue for the year by 1%.