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D2C merchants will break the bank to create programs that connect customers with their brands and build loyalty. Then they’ll ship products out using uninspired packaging in plain brown boxes to create a totally generic, totally forgettable brand experience. What a disconnect! And what a wasted opportunity.
With the continuing rise in eCommerce sales, parcel shipping cost and capacity constraints have become big headaches for online sellers. Skyrocketing rates and volume caps may have you seeking alternatives to FedEx, UPS, and USPS – sometimes referred to as the “Big Three” in fulfillment circles. While regional parcel carriers may not offer an ideal solution for every parcel shipping situation, they have provided some brands with welcome relief.
I recently changed continents and realized that my favorite hair styler wouldn’t work in the U.S., so I went online to order it. It is one of those high-end brands with global recognition, and to my surprise, the manufacturer’s own website did not have any stock and no indication on when it would be available. I was hoping the retail chains carrying this brand had some in their stores, but after checking 10+ retailers, to my surprise, it was nowhere to be found, and the only website that h
Visibility 2.0: Accelerating the Customer Experience with Ron Richardson. Ron Richardson and Joe Lynch discuss Visibility 2.0: accelerating the customer experience. Ron is the Chief Revenue Officer at Turvo Inc. , the world’s first multi-enterprise collaborative platform specifically designed for the global supply chain. About Ron Richardson . Ron Richardson is the Chief Revenue Officer at Turvo , a technology company that empowers shippers, carriers, LSPs, and brokers with a streamlined, connec
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Demand for warehouse facilities in urban areas has increased as e-commerce giants launch same-day delivery services. This eventually fueled the industrial racking systems’ demand in North America. The acceleration during COVID and now with higher gas prices ensures the trend and demand for industrial racking and shelves will continue. According to the new report published […].
Two years ago, when many of us first experienced the supply chain impacts of the COVID-19 pandemic, some situations were unprecedented — like empty store shelves, lack of availability of common household goods and only one means of shopping — e-commerce. Consumers adapted and anticipated a return to more typical conditions for purchasing CPG items.
Industry buzzwords come and go, but one phrase that has stuck – and is pushing shippers to rethink their fulfillment strategies – is “omnichannel.” And while the term may have made Gartner’s list of overused marketing words as far back as 2014, omnichannel is holding its own in a world where customers expect to have a seamless experience across all sales channels through omnichannel fulfillment services.
Sell Different with Lee Salz. Lee Salz and Joe Lynch discuss Sell Different. Lee is the Founder and CEO of Sales Architects , a company that helps its clients hire the right sales people, effectively onboard them, and align their sales activities with business objectives. About Lee Salz. Lee Salz is the Founder and CEO of Sales Architects where he helps clients develop processes to hire the right salespeople, effectively onboard them and align their sales activities with business objectives.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
As we have witnessed over the last two years, when functioning correctly, global supply chains broaden access to critical medicines for billions around the world. Yet any number of situations, from macro events like the ongoing pandemic, the 2010 volcanic eruption in Iceland, geopolitical instability, or simply patient misunderstandings, can lead to expensive and often […].
Despite how and when the Russia/Ukraine War ends, the impacts are already being felt by many supply chains, leading to production stoppages, port closures and other bottlenecks sure to create additional supply chain disruptions for months to come.
I’ve made many supply chain and logistics predictions over the years, and have been wrong many times, including this prediction from December 2014: Google will acquire a logistics service provider (3PL) and/or a logistics software vendor. Here is what I wrote at the time: It’s no secret that Google and Amazon.com are continuously looking to. Read more Google Making Inroads Into Supply Chain and Logistics.
Warehouse picking involves retrieving items from a shelf or bin and moving them to a packing area before shipment. Choosing the right method for your business can easily drive a 6-figure annual labor savings.
Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for
We love to shine a spotlight on transportation and logistics companies that are making waves with new technology, bringing the supply chain into the future, and helping companies meet their goals. Today, we’re handing out a round of applause for the folks at Tai TMS, one of our TMS partners. Tai TMS Helps Brokerages of All Sizes Scale Tai TMS’s dedicated team is constantly innovating, finding new ways to help their brokerage customers succeed.
The Ukraine Logistics Coalition with Ben Gordon. The situation in the Ukraine grows more desperate every minute and the need for humanitarian aid is enormous and growing. People who work in logistics and supply chain are in a unique position to help the people of the Ukraine. To assist the people of the Ukraine in their time of greatest need, The Ukraine Logistics Coalition was formed by Ben Gordon and leaders from some of the top logistics and supply chain companies in the world.
If the COVID pandemic has done one thing, it has changed how we look at working from home. In most countries, COVID is under control and offices are open for business again. What I’m hearing around me is that many people don’t want to go back to the office full time. They like the flexibility […].
The global trade landscape is shifting. If President Trump’s proposed tariffs come into effect, they will impact your logistics in significant ways. Our free guide provides essential insights for consumer brands and manufacturers. It is crucial to understand what these challenges mean for your logistics operations, and more importantly, how to prepare.
Last month in “The Difficulty Of Measuring Scope 3 Emissions,” I highlighted how almost 70% of Costco’s shareholders voted “yes” on a proposal that calls on the company to set “short, medium, and long-term science-based greenhouse gas emissions reduction targets” to achieve net-zero emissions by 2050 — and how Costco’s board of directors wanted shareholders.
PureKana is a wellness company that markets a variety of hemp-derived CBD products. At a time when the company was growing fast and even assuming order fulfillment responsibility for acquired companies, its fulfillment services partner struggled to provide the needed support.
The supply squeeze on the U.S. economy tightened further in February, indicating no relief for domestic producers and pointing to persistent inflationary pressures.
The Mary Kay Supply Chain with Michael Ringsdorf. Michael Ringsdorf and Joe Lynch discuss the Mary Kay supply chain. Michael is the Vice President Transportation & Logistics at Mary Kay , one of the most enduring, successful direct sellers of personal beauty products in the world for more than 55 years. About Michael Ringsdorf. Michael Ringsdorf is the experienced Vice President of Transportation & Logistics with a demonstrated history of working for a global company in the direct sales
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
My passion for logistics didn’t reveal itself until I visited a warehouse during a Logistics Management course when I studied Business Administration at the Erasmus University in Rotterdam. That and my reading of Eliyahu Goldratt’s book The Goal sealed it for me. I needed to be in logistics and have loved it ever since. LEGO […].
Logistics strategy as an enabler of new business models. Today, successful companies are those who can make a great idea come true and create an organization to support its implementation. To do this, they must be able to adapt quickly, to rapidly get their offer on the market and to exploit changes in the market. The COVID-19 pandemic separated the wheat from the chaff, where companies who were able to immediately respond to the surprise massive upturn in online growth coming out clearly ahead.
As I highlighted in a November 2021 post titled “Taking More Direct Control Of Your Supply Chain,” over the past few years, there have been several examples of companies retaining or taking more direct control of their supply chain and logistics operations. More recently, for example, we’ve seen retailers buying logistics service providers, like American.
Amware, in conjunction with Internet Retailer (Digital Commerce 360), posed this question and others to 100 companies who ship 3,000 or more packages monthly.
Heico Sandee, CEO of Smart Robotics, explores how automation redefines warehouse culture. By shifting repetitive tasks to skill-based roles, automation improves safety, fosters collaboration, and makes warehousing more appealing to today’s workforce.
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With the growth of large footprint warehouses, distribution centers, and large 3PLs, one of the most crucial decisions in the initial design phase of a machine is the selection of the control system. Traditionally, PLCs have been used for the automation of industrial processes and the control of machinery. PCs have been used for operations […].
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