The Critical Role of Your Fulfillment Center Customer Service Representative
Amware Logistics and Fulfillment
JULY 30, 2020
When online shoppers click the order button on your website, they expect to get their selections quickly and in perfect condition. Making that happen is the job of your 3PL provider. While the company’s warehouse staff actually picks, packs and ships your products, your fulfillment center customer service representative (CSR) contributes to a positive buying experience through the support he or she gives you.
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