5 Reasons You Lose Customers with Paula Courtney
The Logistics of Logistics
DECEMBER 20, 2021
5 Reasons You Lose Customers with Paula Courtney. Paula Courtney and Joe Lynch discuss 5 reasons you lose customers. Paula is the CEO of The Verde Group , a Customer Experience (CX) research consultancy specializing in measuring, tracking and improving the specific customer experiences statistically linked to growing revenue, market share, and customer life-time value (LTV).
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