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Industry buzzwords come and go, but one phrase that has stuck – and is pushing shippers to rethink their fulfillment strategies – is “omnichannel.” And while the term may have made Gartner’s list of overused marketing words as far back as 2014, omnichannel is holding its own in a world where customers expect to have a seamless experience across all sales channels through omnichannel fulfillment services.
Why NPS Matters with Ian Aguilar. Ian Aguilar and Joe Lynch discuss why NPS matters. Ian is the Founder of UrgencySelling, where he helps logistics and transportation companies to rapidly improve sales while reducing the cost of customer acquisition. About Ian Aguilar. Ian Aguilar is the Founder and Managing Director of Urgency Selling. With 18 years dedicated experience in 3PL, 4PL, and Technology, Ian pioneered the adoption of The Challenge Sale, Account Based Marketing, and Demand Generation
With the growth of large footprint warehouses, distribution centers, and large 3PLs, one of the most crucial decisions in the initial design phase of a machine is the selection of the control system. Traditionally, PLCs have been used for the automation of industrial processes and the control of machinery. PCs have been used for operations […].
Despite how and when the Russia/Ukraine War ends, the impacts are already being felt by many supply chains, leading to production stoppages, port closures and other bottlenecks sure to create additional supply chain disruptions for months to come.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Two years ago, when many of us first experienced the supply chain impacts of the COVID-19 pandemic, some situations were unprecedented — like empty store shelves, lack of availability of common household goods and only one means of shopping — e-commerce. Consumers adapted and anticipated a return to more typical conditions for purchasing CPG items.
The Ukraine Logistics Coalition with Ben Gordon. The situation in the Ukraine grows more desperate every minute and the need for humanitarian aid is enormous and growing. People who work in logistics and supply chain are in a unique position to help the people of the Ukraine. To assist the people of the Ukraine in their time of greatest need, The Ukraine Logistics Coalition was formed by Ben Gordon and leaders from some of the top logistics and supply chain companies in the world.
The Ukraine Logistics Coalition with Ben Gordon. The situation in the Ukraine grows more desperate every minute and the need for humanitarian aid is enormous and growing. People who work in logistics and supply chain are in a unique position to help the people of the Ukraine. To assist the people of the Ukraine in their time of greatest need, The Ukraine Logistics Coalition was formed by Ben Gordon and leaders from some of the top logistics and supply chain companies in the world.
As we have witnessed over the last two years, when functioning correctly, global supply chains broaden access to critical medicines for billions around the world. Yet any number of situations, from macro events like the ongoing pandemic, the 2010 volcanic eruption in Iceland, geopolitical instability, or simply patient misunderstandings, can lead to expensive and often […].
We love to shine a spotlight on transportation and logistics companies that are making waves with new technology, bringing the supply chain into the future, and helping companies meet their goals. Today, we’re handing out a round of applause for the folks at Tai TMS, one of our TMS partners. Tai TMS Helps Brokerages of All Sizes Scale Tai TMS’s dedicated team is constantly innovating, finding new ways to help their brokerage customers succeed.
As I highlighted in a November 2021 post titled “Taking More Direct Control Of Your Supply Chain,” over the past few years, there have been several examples of companies retaining or taking more direct control of their supply chain and logistics operations. More recently, for example, we’ve seen retailers buying logistics service providers, like American.
What’s Up with Dooner. Dooner and Joe Lynch discuss what’s up with Dooner. Dooner talked about the launch of FreightWave’s latest media venture, “Back the Truck Up”, which is being hailed as the “Barstool Sports of Freight.”. About Dooner. Dooner is currently creating new podcast, radio, video, and multimedia content for FreightWaves.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
If the COVID pandemic has done one thing, it has changed how we look at working from home. In most countries, COVID is under control and offices are open for business again. What I’m hearing around me is that many people don’t want to go back to the office full time. They like the flexibility […].
Benjamin Franklin famously said that “If you fail to plan, you’re planning to fail.” While this is certainly true, it doesn’t mean that coming up with a plan and an executable strategy is easy, especially in a very volatile and uncertain market like we are experiencing currently. So, if you’re a transportation executive, what are. Read more Diving In: What Shippers Need to Know About 2022 Transportation Strategies.
Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for
Mini-bidding has exploded in popularity in recent years. The combination of global crises, high shipping rates and port congestion has made it the go-to strategy for most forward-thinking shippers. Moving away from large annual bids to small surgical bids targeting your heaviest and most volatile lanes, allows you to adjust your strategy quickly when prices change or disruptions occur.
This week marks the 3-year anniversary since we launched Indago, our supply chain research community. I had been on a journey to find a better way to conduct supply chain market research for several years. Simply put, the traditional research approach has many shortcomings: too many unsolicited emails to unverified recipients; surveys that are too. Read more Above the Fold: Supply Chain Logistics News (March 11, 2022).
With diesel hitting all-time price highs this week, a majority of owners assessed fuel/maintenance cost inflation measured against revenue and noted the latter was starting to lag, despite efforts to combat dramatic cost pressures.
The global trade landscape is shifting. If President Trump’s proposed tariffs come into effect, they will impact your logistics in significant ways. Our free guide provides essential insights for consumer brands and manufacturers. It is crucial to understand what these challenges mean for your logistics operations, and more importantly, how to prepare.
The global culture and economy abound in pressures to address climate change and the cliché, “necessity is the mother of invention” proves itself true again. As consumers, investors, and politicians clamor for change, capturing carbon from emissions or reclaiming it from the atmosphere has emerged as one of several climate change initiatives. Industry is responding.
When it comes to selecting software for the enterprise, decision-makers must choose between multiple solutions. This may include choosing software for managing the enterprise (an ERP system), for supply chain management (SCM) or for customer relationship management (CRM). What do these different systems do to help a company, how are they different, and should they be separate or integrated?
TikTok sensation Big Rig Barbie says she understands the resentment from other drivers calling her a "fake," but her hustle is as real as anyone's as she remakes trucking's image for a new generation.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
As many noticed, the supply chain came into the prime spotlight when it was prominently mentioned in U.S. President Joe Biden’s State of the Union address last week. In politics, it can of course be necessary at times to portray events as relatively simple in order to reach a wider audience. However, when the speech and the underlying fact sheet is studied more closely, it unfortunately contains a range of misconceptions about how the shipping industry works.
Concerns over driver shortages have been around longer than the interstate highways. With the labor pool shrinking, retention will be the key for carriers to keep up with U.S. consumers.
The proposed standards, still to be determined after public input, will take effect with model year 2027 trucks and engines. While trucking leaders seem to largely support the goals of the proposal, groups believe there is still work to be done.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
A few weeks ago, I wrote an article on the benefits of time slot management. In that article, I highlighted the importance of the network effect on time slot management and related technologies, as well as the main benefits of a time slot management application. Time slot management helps to organize warehouse resources to prepare for an incoming truck.
If retailers, manufacturers and transportation providers can’t get paper labels, the entire supply chain could quickly reach a crisis, and even grind to a halt.
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