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A big concern of e-retail brands that outsource fulfillment is losing control. An on-site customer service model addresses that concern by having the brand’s day-to-day contact located in the warehouse where your inventory is stored. But for economic reasons, many 3PLs favor a centralized or remote customer service model.
Editor’s Note: The following is an excerpt of “Enhance Outbound Performance with Better Inbound Logistics,” a report by Adrian Gonzalez published by Manhattan Associates. The report highlights results from a survey conducted with members of Indago’s supply chain research community on the opportunities that exist to improve inbound logistics operations.
Kevin Coomes and Joe Lynch discuss navigating the freight downturn in the logistics and transportation space. Kevin is the Vice President of Sales at Greenscreens.ai , a technology that provides predictive pricing recommendations for maximum broker margins. About Kevin Coomes Kevin Coomes , the Vice President of Sales at Greenscreens.ai, is an accomplished freight tech professional with over 15 years of sales, business development, and start-up experience spanning two countries.
Drewry’s has an interesting Container Insight feature that clearly shows how container lines can add ships to their fleet and maintain a fixed effective capacity on a route. The essence of it in simplest form is to go more slowly.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Make the best of your free time as a Freight Agent and learn how to connect with customers while on social media. Has this ever happened to you? You have 5 minutes free – who am I kidding? You are a Freight Agent; you don’t have 5 minutes free! Let’s say you’re on hold or waiting at the doctor’s office. You decide to pass the time and scroll your Facebook feed for a minute.
Make the best of your free time as a Freight Agent and learn how to connect with customers while on social media. Has this ever happened to you? You have 5 minutes free – who am I kidding? You are a Freight Agent; you don’t have 5 minutes free! Let’s say you’re on hold or waiting at the doctor’s office. You decide to pass the time and scroll your Facebook feed for a minute.
We know you’re looking to improve your bottom line, and installing a dashcam with GPS tracking for your fleet could be the thing that makes you your organization’s hero.
Warehouse performance continues to evolve into a more complex, multi-faceted measure. Performance today embodies not only the traditional measures of accuracy and cost-efficiency, but also responsiveness and agility. The importance of these capabilities has increased due to some interesting competitive pressures in the market. And the stimuli continue to change, gradually shifting the relative importance of these capabilities.
“We close our eyes and the world has turned around again.” That’s a lyric from one of my favorite Oingo Boingo songs, and I think it perfectly describes the world of supply chain management — and the transportation market in particular, which has taken many turns over the past few years. With each turn, shippers. Read more The post How Shippers Can Uplevel Their Real-time Transportation Procurement Strategies?
Oliver Hedgepeth, supply chain logistics professor at American Public University System, discusses how consumer tastes and purchasing patterns have changed, and how food suppliers must respond.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Jennifer Karpus-Romain and Joe Lynch discuss elevating transportation sales and marketing. Jennifer is the Executive Director of the Transportation Marketing and Sales Association (TMSA) , an association that enables sales and marketing professionals to learn and give back to the transportation and logistics industry through education, connections and resources for close to a century.
While new arguments are being filed in the case against California's restrictive independent contractor law, a preliminary injunction hearing is effectively on hold and the rule's application to trucking remains in place.
As you read this, I’ll be on a 6-hour drive back home, after driving 6 hours yesterday to pick up my oldest son from college. I also spent a busy two days at SAP Sapphire earlier this week (stay tuned for my takeaways). Needless to say, I’ve logged a lot of steps and miles the. Read more The post Above the Fold: Supply Chain Logistics News (May 19, 2023) appeared first on Talking Logistics with Adrian Gonzalez.
Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for
Blythe Brumleve and Joe Lynch discuss the state of logistics podcasting. They talk about the growing popularity of podcasts in the logistics industry and how podcasting can be a helpful tool for professionals to stay up-to-date on industry trends and insights. Blythe is the Founder of Digital Dispatch and the Host of Cyberly, an influential podcast on the Freightwaves platform.
Walmart is pleased with a pilot it entered with Cummins to test its new X15N natural gas engine and sees it as an ideal fit for long haul where all-electric and fuel cell fall far short on range.
Peterbilt last week officially launched its new Model 589 at a customer, dealer and media event that, fittingly, included a Pride & Class truck show with 200-plus entrants in Texas, showcasing scads of custom 389, 379 and 359 trucks in the 589's ancestry.
The global trade landscape is shifting. If President Trump’s proposed tariffs come into effect, they will impact your logistics in significant ways. Our free guide provides essential insights for consumer brands and manufacturers. It is crucial to understand what these challenges mean for your logistics operations, and more importantly, how to prepare.
Amazon is pushing the envelope once again to speed up its shipping times to customers. A series of new infrastructure and procedures have been implemented by Amazon to speed up customer delivery times. First reported by the Wall Street Journal last week, it’s clear that Amazon is not content with two-day or one-day shipping and wants even faster delivery times.
May 23, join two men who’ve been in your shoes as they present strategies toward gauging and achieving balance to improve quality of life for yourself and/or your operators, whether you’re a one-truck owner or small fleet working with other operators.
The very heart of diversity involves how things differ, and we all know that people differ in many ways. All of us fit in, or don’t, some place, and this is why each of us has a DEI story.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Studies by Simpson, Spence and Young, a leading global shipbroking firm, seem to indicate that emission benefits of slow-steaming have been exaggerated.
The Grove houses cutting edge technologies the company said will enable its teams to further drive innovation across the supply chain and logistics ecosystem.
Vanderbilt University is taking delivery of six Lightning eMotors ZEV4 electric shuttle buses, expected to be delivered and deployed by mid-year for the school’s intercampus transportation service, VandyRide. The zero emission shuttle buses are built on the GM-based Lightning ZEV4 platform and feature 120 kWh of thermally managed Proterra battery packs that deliver up to […] The post University Fleet to Pilot-Run Lightning eMotors Electric Shuttle Buses appeared first on NGT News.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Launched mid-2022, the Safe Driver Apprenticeship Pilot program was capped at 3,000 participating drivers at any one time, but fewer than a dozen driver participants have enrolled.
BP Products North America Inc. has completed its $1.3 billion acquisition of TravelCenters of America Inc., “marking a milestone for the U.S. in the growth of bp’s strategic convenience and mobility business,” the company says. Emma Delaney, executive vice president customers & products, bp said: “We are thrilled to welcome the TravelCenters of America team […] The post bp Wraps Up TravelCenters Acquisition; Spotlight on EVs, Biofuels and RNG appeared first on NGT News.
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