article thumbnail

MTS Logistics: An Example of Great Customer Service in Shipping

MTS Logistics

Despite today’s chaos in shipping and logistics, the customer remains paramount. Supply chain and logistics operations have become central to differentiated customer experience strategies. What sets shipping and logistics companies apart for great customer service?

article thumbnail

Predictability in a Time of Uncertainty: Machine Learning in Logistics

Logistics Viewpoints

Large swings in supply and demand for different product categories and changes in distribution patterns left logistics managers grappling with the biggest challenge of their careers. Challenges that were made all the more difficult by one of the most basic yet complex questions in logistics, “How long will it take to get there?”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Reshoring and Domestic Manufacturing Incentives: Impacts on Supply Chain Logistics

Logistics Viewpoints

For example, Caterpillar reshored the production of construction equipment from Japan to Georgia and Texas, ensuring faster delivery to its North American customers. A stronger manufacturing sector stimulates local economies, supporting ancillary industries such as logistics and retail.

article thumbnail

Leading Inventory Attack Teams with Richard Lebovitz

The Logistics of Logistics

The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. LeanDNA is used by manufacturers in a variety of industries, including automotive, aerospace, industrial, and medical. The Greenscreens.ai

article thumbnail

Real-Time Trackers: A Welcome Labor Solution for Logistics

The labor market is under an unprecedented squeeze, and the logistics industry has been hit particularly hard by the “Great Resignation.” Why streamlining data simplifies the logistics role. According to Deloitte and The Manufacturing Institute, the labor shortage will cost the U.S. as much as $1 trillion, and 2.1

article thumbnail

The New Significance of a Logistics Strategy: Role, Success factors, and Integration

Logistics Viewpoints

Logistics strategy as an enabler of new business models. They have changed the way they see logistics, and no longer view it as just a support process in their organization. A logistics strategy provides the competitive edge. A logistics strategy provides the competitive edge. Design of the logistics network.

article thumbnail

Freight Truck Shortages Are Changing The Face Of Logistics

The Logistics of Logistics

Freight Truck Shortages Are Changing The Face Of Logistics. Original article: Freight Truck Shortages Are Changing The Face Of Logistics. It is one reason experts on logistics are following the autonomous freight truck market and new approaches to freight procurement closely.