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MTS Logistics: An Example of Great Customer Service in Shipping

MTS Logistics

Despite today’s chaos in shipping and logistics, the customer remains paramount. Supply chain and logistics operations have become central to differentiated customer experience strategies. What sets shipping and logistics companies apart for great customer service?

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Predictability in a Time of Uncertainty: Machine Learning in Logistics

Logistics Viewpoints

Large swings in supply and demand for different product categories and changes in distribution patterns left logistics managers grappling with the biggest challenge of their careers. Challenges that were made all the more difficult by one of the most basic yet complex questions in logistics, “How long will it take to get there?”

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Interoperability in the Supply Chain: Leveraging the OSI Model for Seamless Logistics

Logistics Viewpoints

By applying the ISO OSI (Open Systems Interconnection) seven layer model, traditionally used in networking, to logistics, businesses can achieve a structured framework that enhances communication, reduces friction, and improves collaboration throughout the supply chain. Presentation Layer: Translates between data formats.

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Reshoring and Domestic Manufacturing Incentives: Impacts on Supply Chain Logistics

Logistics Viewpoints

For example, Caterpillar reshored the production of construction equipment from Japan to Georgia and Texas, ensuring faster delivery to its North American customers. A stronger manufacturing sector stimulates local economies, supporting ancillary industries such as logistics and retail.

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GXO Logistics Tips the Scales with Technology Investments

Logistics Viewpoints

GXO Logistics recently briefed Logistics Viewpoints ( ARC ) on its recent operating progress and its formula for success. I was familiar with GXO as the former logistics segment of XPO and knew about select examples of its warehouse automation investments. Source: GXO Logistics Q3 2021 Investor Presentation.

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The Past, Present, and Future of Technology in the Warehouse

Logistics Bureau

Now imagine what the distribution center of 2045 will look like if technology continues to disrupt logistics as profoundly as it has done since the 1990s. 1990: A Fine Vintage for Warehouse Operators and Warehouse Technology Welcome to our tour of a logistics warehouse in the late 20th century. Is your mind blown yet?

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The Overturning of the Chevron Doctrine: Implications for the Supply Chain and Logistics Industry

Logistics Viewpoints

The Supreme Courts decision to overturn the Chevron Doctrine has sparked widespread discussion across industries, particularly in supply chain and logistics, where regulatory clarity is critical. Understanding the Chevron Deference Chevron deference refers to a legal doctrine established by the U.S. Natural Resources Defense Council, Inc.