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Enhancing Your Customer Service Strategy: A Guide For Logistics, B2B Organizations

Logistics Matter

For example, if you operate across a range of countries and areas, you may never even meet your clients in person! For logistics and supply chain organizations – especially in B2B – maintaining high customer service standards isn’t always straightforward.

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Last Mile Delivery Optimization Strategies for 2025

WorkWave

To address these issues, companies are adopting innovative strategies, including dynamic route optimization, real-time tracking, and even leveraging emerging technologies like drones and blockchain. Timely and efficient last-mile deliveries are critical for meeting customer expectations. Electric and Alternative Fuel Vehicles 2.

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Best practices for working with 3PLs

DC Velocity

Having open and honest conversations about what’s going on globally and how it’s affecting [customers] locally is important,” she says, noting that some customers may be trying to figure out how to shift production to the United States, while others may be seeking new strategies for importing. “We

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Ethical Considerations in Supply Chain Compliance

Logistics Viewpoints

Balancing Cost-Efficiency with Ethical Sourcing and Compliance Cost-efficiency remains a primary driver for supply chain strategies, but it must be balanced with ethical sourcing practices. For example, using AI-powered tools to optimize logistics can reduce energy consumption and enhance sustainability.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Hear from experts who have mastered the art of using data to not only meet customer expectations, but exceed them, creating loyal customers who keep coming back. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Future-Proof Logistics Warehouses with Flexibility and Throughput

Logistics Viewpoints

Logistics providers face escalating pressures to meet high-speed delivery expectations and manage unpredictable market dynamics. Logistics warehouses that prioritize flexibility, operational efficiency, and throughput will be able to secure long-term growth, meet client demands, and stay ahead of evolving industry trends.

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Transportation Strategies for Continued Success

Logistics Viewpoints

Below are some transportation strategies for success for suppliers of TMS, TES, and MTS. Coronavirus has changed the outlook for direct-to-consumer commerce, and a TMS is now a critical component of this strategy. Pricing needs to accommodate both kinds of costs but also meet the customer’s needs. Look to the Cloud.