Mistake Proofing ? Getting People?s Attention
The Lean Thinker
MAY 27, 2020
For example – In sessions I facilitate, I routinely ask people if they can recall a time when they arrived home after work but realized they didn’t remember driving the route. As we watch Jürgen’s videos it is easy to assign character attributes to the drivers who hit the bridge. But over a dozen a year do.
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