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Boston University’s Sourcing Transformation

Logistics Viewpoints

In 2017, a strategy consultant was hired to do a top-to-bottom assessment of the Boston University procurement program. Once that requisition is approved, it becomes a purchase order. If the invoice matches the purchase order, it is posted in SAP, and the payment is made automatically without any paper or human touch.

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MTS Logistics: An Example of Great Customer Service in Shipping

MTS Logistics

Supply chain and logistics operations have become central to differentiated customer experience strategies. The capacity to influence the purchasing experience, engage customers throughout the entire delivery lifecycle, and offer valuable real-time delivery information sets market leaders apart from their competitors.

Examples 105
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Direct Spend Management: A Checklist for Enabling Shared Value with Direct Suppliers

Logistics Viewpoints

Treating suppliers as essential partners in the field of direct spend management—almost like customers—can be a key component of a successful company strategy. Market Intelligence: Suppliers often have access to valuable business and supply market intelligence, which can inform a company’s strategy especially in the area of direct spend.

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The Ultimate Guide to Fleet Management: Strategies to Control and Optimize Your Processes

3PL Links

Image source: iStocks | The Ultimate Guide to Fleet Management: Strategies to Control and Optimize Your Processes Investing in a fleet management system results in an improvement in internal processes, which directly reflects the quality of the service provided to the end customer. Or when it is time to purchase new vehicles?

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What’s Your Tariff Strategy?

Supply Chain Brain

Countless businesses and their customers have already been impacted, but with no end to the global tariff situation in sight, it’s imperative that companies continue to refine their strategy to not only ensure business continuity but also to gain the most advantageous position possible for the future.

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Infor’s Strategy for Differentiation

Logistics Viewpoints

Infor’s CEO, Kevin Samuelson Infor’s strategy for differentiating their business from competitors like SAP and Oracle rests on a truly differentiated approach to ensuring that their customers get ongoing value from the business applications they purchase. For example, Google Maps app is a public cloud application.

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Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024

Logistics Viewpoints

When shoppers were asked what would put them off making more ecommerce purchases in the future, 21% indicated they’d had negative delivery experiences, 20% said deliveries were not reliable, and 17% were dissatisfied with the delivery process. Similarly, maintaining a strong chain of custody (e.g.,