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The 7 Truths of Customer Service in Your Supply Chain

Logistics Bureau

Customer service is not the first thing that most people think of when it comes to logistics, but it’s an integral part of the supply chain. After working with hundreds of companies over decades, you’d probably be surprised by how many are getting things wrong.

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Key Challenges in Fresh Grocery & Supermarket Supply Chains

The Logistics of Logistics

Key Challenges in Fresh Grocery & Supermarket Supply Chains. Original article: Key Challenges in Fresh Grocery & Supermarket Supply Chains. Grocery retail supply chains have known a not-so-subtle secret for a number of years now: fresh is in. The Challenges of Grocery Retail Supply Chain.

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Using Data to Improve Supply Chain Operations

Material Handling and Logistics

Learn how to organize your data operations in alignment with supply chain strategy. Forward-thinking supply chain professionals are looking to advanced technologies to streamline processes, improve accuracy, accelerate delivery and reduce costs. Finding Transformative Opportunities in the Supply Chain.

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Invest in These Capabilities to Drive Supply Chain Excellence

AIMMS

Insights from Gartner’s Hype Cycle for Supply Chain Strategy, 2020. Supply chain professionals know it can be extremely challenging to drive day-to-day operational excellence and pursue innovation at the same time. Our recent survey showed that only 17% of organizations make it a priority to invest in innovation.

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Energy Transition in Supply Chain

Logistics Viewpoints

Supply chain sustainability has become a very hot topic, but for a lot of people, there is uncertainty around its meaning. A recent ARC survey looked at reasons to address sustainability. This survey included over 400 respondents across a number of industries. Supply chain sustainability increases profitability.

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2023 Mid-Year Check-In: Current Status of Supply Chains and What’s Next?

Logistics Viewpoints

In February 2023 I wrote the article What Does 2023 Have In-Store for Global Supply Chains? It introduced the survey we had just launched to determine the perceptions, priorities, and strategic initiatives of today’s supply chain and logistics executives. Meanwhile, labor constraints are as binding as ever.

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Scenario Modeling Is Now Crucial for Supply Chain Network Design

AIMMS

The COVID-19 pandemic has exposed many risks and uncertainties in supply chain networks. Current Technologies in Use for Supply Chain Network Design . A recent Thomas survey found that 64% of manufacturing companies are likely to “bring production and sourcing back to North America” in view of COVID-19.