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MTS Logistics: An Example of Great Customer Service in Shipping

MTS Logistics

Training and education are only part of MTS Logistics’ formula for achieving a consistently high level of performance. That is why we invest significant resources in training and education programs that increase knowledge levels, and enhance the performance of employees at all levels of our organization.

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SAP Goes All-In on Artificial Intelligence

Logistics Viewpoints

I might tell Alexa, for example, “Play the station Smooth Jazz!” Most of the new in-context GenAI solutions have been pre-trained on 200,000 pages of SAP’s training and technical documents. The Customer Permission Issue Most of the Joule use cases have been developed using SAP’s internal training data.

SAP 172
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Ecommerce Delivery Providers with Nate Skiver

The Logistics of Logistics

Ecommerce carriers [recent market entrants]: Covers a range of operating models, examples include Pandion, X Delivery, AirTerra, Veho, The FrontDoor Collective. Parcel Training & Development – The LPF team is passionate about increasing parcel shipping knowledge throughout the ecommerce industry, one shipper at a time.

eCommerce 326
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Notes from the 2020 TWI Summit – Part 2

The Lean Thinker

Tyson zeroed right in on one of the biggest problems with “training” – getting people to adopt the new process or method after we have taught it to them. Compounding this was that, in his example, the training was TWI Job Instruction – how to train. Tyson Ortiz.

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Building AI to Unlearn Bias in Recruiting

Research shows that the hiring process is biased and unfair. While we have made progress to solve this, it’s potentially at risk due to advancements in AI technology. This eBook covers these issues & shows you how AI can ensure workplace diversity.

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CABT report cites issues and challenges from bigger trucks but stakeholder opinions differ

Logistics Management

While there are plenty of examples of trucks and trains working well together on the intermodal side, there are also more than a few examples of the two freight transportation modes being at odds, too.

Trucking 131
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What Is Your Target Story?

The Lean Thinker

I agree that at some point your target condition is going to shift to “Any trained team member” but what I tell people today when they are trying to go there first is this: “If you can’t get it stable with one person, you are never going to get there with multiple people.” Training = Giving People Ability.