article thumbnail

“95 Thesis” on Kaizen Events and TPS

The Lean Thinker

That actually isn’t a bad analogy as I was advocating a pretty dramatic shift in the role of the kaizen workshop leaders. The vast majority of our teaching should be experiential, and based in real-world situations, solving actual problems vs. examples and contrived exercises. All Saint’s Church – Wittenberg, Germany.

Events 44
article thumbnail

MTS Logistics: An Example of Great Customer Service in Shipping

MTS Logistics

INCOTERM 2000 Import Documentation and Procedures Export Documentation and Procedures CTPAT and Security Customs Entry Workshop Insurance and Carriers Liability Customer Service Techniques and Communication Skills Import and Export Techniques The post MTS Logistics: An Example of Great Customer Service in Shipping appeared first on More Than Shipping. (..)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rail company optimises workshop logistics

Logistics Business Magazine

To make the workshop transports required for this more transparent and efficient, the company implemented the cloud-based version of the SYNCROTESS transport control system from the Aachen-based optimisation specialist, INFORM , as the central controller. The workshop in Cottbus made the initial start after a four-week test of the system.

article thumbnail

A First-Timer’s Guide to KataCon

The Lean Thinker

Hence the name of this blog *smile*) I am also doing a breakout workshop about how Toyota Kata and TWI integrate into a single system. The conference is a really cool mix of regulars (for example, I have been to all of them) and people with all levels of experience with Toyota Kata from the curious to the thought leaders.

article thumbnail

KataCon4–Notes along the way: Part 2

The Lean Thinker

As Rich and I talked about his message, and later on as Craig and I worked on our “Experiential Workshop” we used the names of these “people” rather than generic terms like “participant” or “audience.” For example, for an ideal retail experience, a mom with two kids in tow would be a different customer than a single guy.

article thumbnail

Editor’s Choice: 8 Supply Chain Planning Challenges Retailers Will Face In 2022 And Tips To Overcome Them

Logistics Viewpoints

The ongoing chip crisis since last year affecting 100+ industries is the best example: supply couldn’t meet the increased demand, which led to rising prices and shortages in computers, cars, and pretty much any other electronics product with chips.

article thumbnail

Boeing: The Turning Point(s)

The Lean Thinker

” In the background, also in the early 90s, Boeing was beginning to experiment with things like 5S and “Accelerated Improvement Workshops” (AIW) (aka kaizen events). The structural designs were far more tolerant of production variation, for example. Most of these were small-scale tactical affairs.