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Editors Note: The following is an excerpt of a research report published recently, The State of Digitization in FreightForwarding 2025. The research, conducted by Adelante SCM and commissioned by Magaya, highlights digitization trends and priorities in the freightforwarding industry.
We mystery shopped the twenty largest freightforwarders for FCL, LCL and air online quotes. We also surveyed eight digital freightforwarders and the five largest ocean carriers for FCL quotes to get a sense of the growing competition that forwarders are facing and how these compare in their digitization efforts. .
Today marks a pivotal moment for the transport industry as Women in Transport launches its second annual Women in Transport Equity Index Survey , a global benchmark for tracking diversity and equity in the transport sector. Equity and diversity are vital to the future of transport, and we’re proud to lead this essential work.”
Personal shippers and businesses should be taking advantage of the opportunities presented by the existence of freightforwarders. For example, a recent survey of 100 randomly selected people showed that many are not conversant with shipping industry terminologies, let alone the services. So, what is freightforwarding?
Logistics Trends & Insights LLC, an Atlanta, Georgia-based consultancy, is conducting its third “Evolving FreightForwardingSurvey," and invites LM readers to participate.
Some of their notable clients include third-party logistics providers, freightforwarders, trucking companies, and technology companies serving the logistics industry. They are committed to helping their clients achieve their marketing and business goals through creative and effective solutions.
With all industries understanding its importance have moved ahead with digital and online platforms, the freightforwarders have also embraced the technology. In a recent survey, it was said that around 92% of freightforwarders are partnering themselves with technology to optimize their processes and to add value to customers.
FreightForwarding And Digital Customer Service Five Years From Now. This post takes one aspect of logistics – freight customer service – to see how technology proliferation will impact the shipper/forwarder relationship in five years. And it does it by going straight to the forwarders. DOWNLOAD SURVEY.
As noted by DC Velocity , “ most freightforwarders, traders, and shippers expect more disruption in the 2022 third-quarter peak season than they felt last year. The survey also found that although many companies have arranged international shipments early this year, most continue to rely on the spot freight market to move goods.”.
That’s the average response rate for a freightforwarder to respond to a quote request as uncovered in this unique approach by automation workflow company, RPA Labs. While we’ve heard this sentiment time and time again, have freightforwarders really changed the way they respond to customers? Small & Mid-Size FFs.
In July, Freightos conducted a survey of over 100 small business importers and exporters, primarily from the United States, who utilize the Freightos.com marketplace for international freight. The survey aimed to explore the impact of these changes on their operations.
The global freightforwarding market has grown by 2.7% in real terms since this time last year, but owing to a continuation of excess capacity issues and lower average oil prices, rates continue to fall in both air and sea freight. Top 25 Global FreightForwarders. DHL Supply Chain & Global Forwarding.
A Gartner, Inc, survey of 260 global supply chain leaders in February and March 2020 found that 33% had moved sourcing and manufacturing activities out of China or plan to do so in the next two to three years. Survey results show that the COVID-19 pandemic is only one of several disruptions that have put global supply chains under pressure.
Logistics Trends & Insights LLC , an Atlanta, Georgia-based consultancy, is conducting its third “Evolving FreightForwardingSurvey, and invites LM readers to participate. Unprecedented change continues in the freightforwarding market,” observes the consultancy’s president, Cathy Roberson. “New
Logistics Business , in conjunction with Aptean , is carrying out a market research survey of our readers. The exclusive survey focuses on transport and logistics technology, specifically on commercial vehicle fleet operations. Transport Managers: We need you to complete our survey! It takes just 10 minutes. Click here to enter.
Last month, Adrian Gonzalez’s blog post on value-added services for third-party logistics providers (3PL) provided statistical evidence from a survey that supports the transformational trend in the trade and logistics space.
Recent survey data found that 61 percent of businesses moved some or all of their workloads to the cloud in 2020, and experts predict the public cloud computing market will be worth $800 billion by 2025. Companies are moving to the cloud in record numbers, and for good reason.
This year alone, Maersk has accelerated its direct-to-shipper strategy, digital forwarders have raised massive rounds (like Flexport’s billion-dollar injection), and platforms for forwarders and carriers – big and small – have continued to pop up almost daily, at least that’s how it seems. SOURCE: Ti GLOBAL FREIGHTFORWARDING 2019. “We
IAG Cargo today shared the findings from a global survey of more than 400 freightforwarders in 47 countries on perceptions of the air cargo industry this year. The report, Cargo Next, identifies the key trends and expectations of freightforwarders within the next 12 months.
To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freightforwarding customer service. As such, they can better their freightforwarding customer service goals as well. Together, it builds a better freightforwarding customer service experience.
Shipping and freight professionals want to change their supply chain strategies post-Covid, according to a recent survey. Answered by over 300 Shipping and Freight Professionals across the world, the survey brought out some key indicators that will inform the future course of global supply chains. Find more details here.
To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freightforwarding customer service. As such, they can better their freightforwarding customer service goals as well. Together, it builds a better freightforwarding customer service experience.
Freightforwarding technology is designed to reduce costs, hasten bookings, and help international trade flow seamlessly. Technology also adds value for freightforwarders by generating predictive arrival times and managing the sailing schedules. Reduced Confusion Over ETA and Appointment Scheduling.
Freightforwarding technology is designed to reduce costs, hasten bookings, and help international trade flow seamlessly. Technology also adds value for freightforwarders by generating predictive arrival times and managing the sailing schedules. Reduced Confusion Over ETA and Appointment Scheduling.
As part of research on the preparedness of the UK’s freightforwarding and logistics sectors for the end of the Transition period on December 31,… The post BIFA: Freight association surveys members on Brexit preparedness appeared first on 24/7 Customs Broker News.
One thing that we cannot deny is that the recent developments have closed the gap between the larger freightforwarders and the small to midsize freightforwarders who have the means to invest in these areas. From the customer and BCO standpoints, these are great developments. Conclusion.
In this article, you will learn to recognize and identify the signs that indicate you need to change your freightforwarder, what to consider when changing freightforwarders or logistics service providers and how long it can typically take to successfully implement the change. . Signs you Need a New FreightForwarder.
Flexport – a logistics service provider whose services include order management, delivery, trade financing, insurance, freightforwarding, and customs brokerage – raised $260 million on an uncapped convertible note from Shopify. Skydio, an intelligent drone technology, received $230 million Series E fundraising.
Supply chain executives are braced for a global slowdown and see a threat to emerging markets, according to Agility’s annual survey. Sixty-four percent of industry professionals surveyed for the 2020 Agility Emerging Markets Logistics Index say a recession is likely in the next 12 months. 2020 Index and Survey Highlights.
When asked about this for the 2021 MHI Annual Industry Report , 53% of the supply chain professionals surveyed said they are investing in robotics and automation technologies, while 54% are investing in cloud computing and storage. Create a Better Freight Document Processing Strategy With RPA Labs.
Surveyed consumers reported their top food safety concerns include restaurant kitchen and wait staff hygiene, foodborne outbreaks, illness from contaminated food, and food and beverage recalls. The post Food Supply Chain Safety Survey appeared first on Logistics Business® Magazine.
The challenges facing third party logistics providers The survey highlights accuracy, timeliness and cost-effectiveness as the top priorities in goods delivery, named by 57% and 31% of supply chain professionals respectively.
But a recent Freightos Group survey of industry leaders found that fixed price agreements are far from fixed: 75% of forwarders report paying a peak season surcharge to get on the right sailing . Carriers report regular breaches of the Minimum Order Quantity agreed to by forwarders in their contracts.
But SHIFEX, the freightforwarder rate index, recently recorded the lowest ocean freight rate between China and the port of Long Beach in 24 months —a rate of $3,500 to move a 40-foot container. This is an 80% drop year on year drop. Rising unemployment appears to be inevitable.
Say “freightforwarder” and the first thing that might come to mind would be “forward-thinking,” a market run by visionary leaders who can use predictive analytics to forecast and deliver on new shipper demands. Furthermore, 72% of those forwarderssurveyed failed to quote, thereby missing out on digital business.
A larger share of freightforwarders and supply chain professionals this year in 2023 are expecting disruptions owing to COVID outbreaks in China and the Chinese New Year factory closures as compared to the last year (2022). “We We are looking at three different Chinese Years in 2020, 2021 and 2022.
The survey of 350 UK supply chain managers* found that 63% have experienced delays at the UK/EU border of at least 2-3 days getting goods into the UK, up from 38% in a similar survey in January this year. About the survey. The survey ran from Friday 12 th February to Thursday 18 th February 2021.
Agility conducted a transport route survey to identify any routes that might be risky or challenging for drivers. It is one of the world’s top freightforwarding and contract logistics providers, and a leader and investor in technology to enhance supply chain efficiency. Agility is a global logistics company with $5.2
The survey, undertaken by Sapio Research on behalf of IMHX 2019, also revealed that 44 per cent of respondents are planning some form of warehouse infrastructure expansion within the next year. The post “Positive Outlook Across 3PL Sector”, says IMHX survey appeared first on Logistics Business® Magazine.
Nikolai Bozhilov, Executive Chairman of freightforwarder Unimasters, shares that they’ve used “digital labor” in other domains too, including sales, marketing, and financial forecasting. Other forwarders are also onboard with using AI as a bridge between humans and systems. .”
Freightos, an SaaS-enabled logistics technology provider focused on instant freight quotes for freightforwarders and shippers conducted a survey recently to reveal how cumbersome logistics remains to American companies importing goods. of large importers feel their freight providers are technologically advanced. *Of
Why Digital FreightForwarding Increases Supply Chain Efficiency. Technology is changing the freightforwarding industry by streamlining processes that previously took many people and many hours to complete. The Bottom Line is Streamlined.
The report, titled “In the Driver’s Seat: 2018 North American over-the-road transportation survey,” will be distributed in Transporeon’s booth #636 at CSCMP Edge, or via download from the link below. The Transporeon 2018 North American Road Transportation Survey can be downloaded here.
The future of the UK’s fast expanding subscription box market (subcom) looks bright if trends in the US are anything to go by – according to a new State of Subscription Commerce survey. The post Subcom Market Showing Positive Trends, Says Survey appeared first on Logistics Business® Magazine. million to an estimated 65.3
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