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The Rainmakers

DC Velocity

If you’d like to nominate someone for our 2026 Rainmakers report, please send your suggestions to DC Velocity’ s group editorial director, David Maloney, at dmaloney@agilebme.com. Do you have any favorite topics or studies? Two of our annual studies are among my favorites. Q: What has kept you interested in your work?

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5 Reasons You Lose Customers with Paula Courtney

The Logistics of Logistics

Paula is the CEO of The Verde Group , a Customer Experience (CX) research consultancy specializing in measuring, tracking and improving the specific customer experiences statistically linked to growing revenue, market share, and customer life-time value (LTV). About The Verde Group. 5 Reasons You Lose Customers with Paula Courtney.

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Toyota Kata and Culture Change

The Lean Thinker

When we study “culture” we are looking at the groups’ default patterns of interaction. It is even harder when you are talking about group behavior vs. simply individuals. Actually the message of “adaptive leadership” has been present since at least the first KataCon back in 2015. Leadership.

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Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024

Logistics Viewpoints

A recent study of home delivery sustainability found that 83% of consumers aged 18-24 and 71% of 25-34-year-olds consider the environment when making a purchase, compared to only 43% of consumers aged 65 and older. dates several weeks in advance) based on real-time insight into existing commitments and delivery resources.

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Case Study: InterChange Group

Camelot 3PL Software

Background: InterChange Group in Harrisonburg, VA performs cold-storage warehousing and distribution for major U.S. Deploying the technology investment with temperature and time-sensitive food-products, in an accelerated timeline, presented many challenges. food producers and other suppliers around the world.

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How Technology Makes Continuous Innovation Possible: A Case Study with Unilever

Logistics Viewpoints

Continuous Innovation Is the Core of Successful Partnerships At the end of the day, if the environment for continuous improvement and proactive innovation is not present, even the best of technologies lose relevance in today’s dynamic setting.

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Study: mixed consumer sentiment on home deliveries

Logistics Business Magazine

Descartes Systems Group , a global leader in uniting logistics-intensive businesses in commerce, has released the results of a consumer sentiment study of ecommerce home delivery. Ecommerce and home delivery present opportunities and challenges to retailers and logistics organisations.

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