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Unlocking Supply Chain Potential with AI Agents and Multi-Agent Workflows

Logistics Viewpoints

Understanding AI Agents At its core, an AI Agent is a reasoning engine capable of understanding context, planning workflows, connecting to external tools and data, and executing actions to achieve a defined goal. Integrate with External Tools and Data: AI Agents can augment their inherent language model capabilities with APIs and tools (e.g.,

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Understanding Reverse Logistics: Turning Challenges into Opportunities

Log-hub

In the fast-paced and consumer-driven market, logistics is more than just delivering products. One crucial yet often overlooked aspect of the supply chain is reverse logistics. Lets explore what reverse logistics entails, why its important, and how businesses can optimize it. What is Reverse Logistics?

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Top Supply Chain Optimization Strategies for 2025

Log-hub

This year, its all about resilience, sustainability, and using technology wisely to stay ahead. These tools can transform your supply chain, helping you predict inventory needs, automate repetitive tasks, and optimize delivery routes. AI-driven tools are helping businesses minimize errors and make faster, smarter decisions.

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To Outsource or Not? The Fleet Management Dilemma

Log-hub

Furthermore, outsourcing allows businesses to leverage the expertise and tools of professional fleet management companies, which often provide services such as route optimization, driver training, and regular reporting. You can also schedule a call with one of our Product Experts for a personalized demo tailored to your needs.

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Why are WMS Sales so Persistent? Here is How I Learned of WMS’ Ongoing Importance

Logistics Viewpoints

I started researching supply chain software markets about 15 years ago. As you may expect from a business school graduate, my knowledge was obtained from a “top down” perspective. It was nice to think that one could model a couple high level constraints on a computer and then “magically” determine how to maximize a company’s profits.

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Why are WMS Sales so Persistent? Here is How I Learned of WMS’ Ongoing Importance

Logistics Viewpoints

I started researching supply chain software markets about 15 years ago. As you may expect from a business school graduate, my knowledge was obtained from a “top down” perspective. It was nice to think that one could model a couple high level constraints on a computer and then “magically” determine how to maximize a company’s profits.

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After the Order: Customer Service Best Practices

Ship Monk

Customer service isn’t just about solving complaints. Customer Service 101 The number one rule of customer service has been around awhile. Ever spent waaay too much time trying to find an answer to a product question or figure out how to return something? For virtually every business, customer service is a cost center.