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Focus on Customers and Grow Your Business By Becoming an Inbound Organization

GlobalTranz

The fundamental idea behind being an Inbound Organization is straightforward: everyone in the company must consider how their role influences the customer journey to enhance the customer’s experience. What Inbound Organizations Do. Differentiation by Customer Experience - How Inbound Organizations Innovate.

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Inbound vs. Outbound Logistics: Understanding the Key Differences and Optimizing the Last Mile

Locus

In the vast, interconnected world of supply chain management, two terms often come into focus—inbound and outbound logistics. Inbound and outbound logistics are two fundamental components of the overall supply chain management process. Here’s an explanation of both: What is inbound logistics? What is outbound logistics?

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Real-Time Visibility: The Customer Has Spoken

Logistics Viewpoints

Real-time visibility tools are generally most effective for over-the-road shipments. At the end of 2021, I participated in a survey to examine the transportation visibility market. The survey looked at the importance of visibility, the challenges surrounding visibility, accuracy of ETAs, and deployment model, among others.

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Key Takeaways from Supply Chain Decision Makers on Peak Season Outlook 

GlobalTranz

The 2021 peak shipping season is on track to break records, and for months, industry experts, including Inbound Logistics, have discussed how the ongoing peak of e-commerce from 2020 will lead to added pressure for this holiday shopping season. Supply Chain Confidence Remains Strong Despite Slight Setbacks .

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[INFOGRAPHIC] Digital Disruption: Closing the Connectivity Gap in Manufacturing with Digital Operations

GlobalTranz

Manufacturers need to focus on their core in order to stay competitive, and technological tools, such as our Cerasis Rater, a transportation management system , allow for streamlined process in managing transportation, giving back precious time, money, and focus to our manufacturing customers. Run War Rooms for Daily Battle.

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Dock Delays and Detention are a Big Issue

Trinity Logistics

WAITING, WAITING, WAITING… According to a recent Trucker Tools whitepaper, wait times at shipper and receiver locations have increased compared to a year ago. Nearly 60 percent of those surveyed reported waiting for longer than two hours on each load. Freightwaves also collected data on driver wait times.

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Supply Chain Principles in 11 Words

Logistics Bureau

Have you done the deep dive into your customer complaints, returns, and satisfaction surveys lately? With service, You need the hard data from your ERP systems and customer surveys, but you also need that gut feeling that comes from years of customer interaction. Inbound and outbound. What do different groups of customers value?