Remove Industry Remove Package delivery Remove Survey
article thumbnail

Why Driver Satisfaction Matters in Last-Mile Delivery

Talking Logistics

Creating a superior customer experience has become a significant competitive differentiator across many industries. Yet, many companies overlook a critical contributor to customer experience — their delivery drivers.

article thumbnail

This Week in Logistics News (January 22 – 27)

Logistics Viewpoints

An Amazon executive described the launch of Amazon Air as a “huge step forward for the aviation industry,” without explaining how. That contrasts with last year’s survey results, when most industry professionals feared capacity issues and higher rates as the holiday’s aftermath. Amazon launched Air in the U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Transport Drones & Autonomous Vehicles: The Transportation Mode Dance Card is Getting Full

GlobalTranz

Transport drones are rapidly becoming a prevalent part of the modern logistics industry to delight and dismay, given the FAA’s recent release of operating rules for drones, reports Adario Strange of Mashable, of private citizens and government organizations. So, now you might be wondering, "Where we are going with this?".

article thumbnail

Penske Logistics Presents 2019 Third-Party Logistics Study: State of Logistics Outsourcing

Penske Move Ahead

Shippers recognize the need for agility, but 42 percent of survey respondents said they have not made the required changes to improve their agility over the past five years. Yet, only roughly a third of all survey takers agreed that companies do enough to effectively manage last yard issues.

article thumbnail

Supply chain technologies highlight findings from 2019 Third-Party Logistics Study – Canadian Shipper

247 Customs Broker

Shippers recognize the need for agility, but 42 percent of survey respondents said they have not made the required changes to improve their agility over the past five years. Yet, only roughly a third of all survey takers agreed that companies do enough to effectively manage last yard issues.

article thumbnail

What is MonkProtect?

Ship Monk

That may seem a bit dramatic, but people who get into the ecommerce industry are dynamic by nature, living every day with visions of innovation, gameplans for growth , and on the hunt for the best scaling strategy. Stat 4: 74% of 1,000 consumers surveyed said they’d experienced a product or service problem in the past year.

article thumbnail

This Week in Logistics News (May 25 – 31)

Logistics Viewpoints

It can also connect to Ericsson’s own end-to-end 5G network, with the company saying the project marks a “new milestone” in integrating 5G technology into industrial processes. That adds to the company’s existing footprint of roughly 413 million square feet of industrial real estate across North America as of Dec.