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How Exceptional Companies Grow with Sarah Ahern & Jonathon McKay

The Logistics of Logistics

About Jonathon McKay Jonathon McKay is a highly experienced partner at PATH specializing in exceptional growth strategies for the supply chain industry. Jonathon is not only a strategist but also a dynamic facilitator, conducting nationwide workshops on employee engagement, customer loyalty, leadership development, and growth metrics.

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The Missing Bookmark: Customer Experience vs. Expectations

Talking Logistics

I moderated several workshops and a fireside chat with the attendees. In one of the workshops, the participants (representing various business units and vertical industries) discussed the following questions: If you had to compete on delivering the best customer experience, what would that entail? Source: [link].

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A Look at Michelin’s Product-as-a-Service Strategy

IoT World Today

The product-as-a-service shift has compelled Michelin to study its customers to better meet their needs. IoT World is North America’s largest IoT event where strategists, technologists and implementers connect, putting IoT, AI, 5G and edge into action across industry verticals. Book your ticket now. ]. Dimenna said. .

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9 Apps in 2 Days: Business App Development Acceleration

AIMMS

Christian and his team were in our offices taking part in a new 2 day “hackathon” workshop that involved collaborative app development with AIMMS, Höegh and Ab Ovo, an AIMMS IT implementation partner. I have been with Höegh for 12 years and in the shipping industry for close to 20 years. We are very happy to be at the workshop.

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Competing on Customer Experience (Takeaways from BluJay Solutions’ SOAR 2018 Conference)

Talking Logistics

Delivering an enhanced customer experience is also becoming a differentiator in the software industry. The interviews are a follow up to a research study I conducted this spring on behalf of BluJay focused on customer experience and supply chain innovation. Source: Adelante SCM / BluJay Solutions Research Study.

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Invar website walks businesses through digitalisation

Logistics Business Magazine

Invar Group, headquartered in Cranfield UK, is focused on delivering complete turnkey warehouse automation solutions using advanced technologies such as industrial robotics, AMR goods-to-person solutions, pick-to-light technology, sortation systems, as well as conventional warehouse automation.

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Logistics Events: Top 12 Virtual Events to Attend

FreightWaves SONAR

Staying up to date with the latest trends , technology and innovations is important within any industry, but it is particularly true of the logistics and shipping industry. The conference brings together over 38,000 retailers, vendors and industry experts. National Retail Federation (NRF) | JAN. Register Here. 3PL Summit | MAR.

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