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Continuing education will increase the knowledgebase from which customs brokers work. It will educate them on changing customs requirements, regulations, and laws, and reduce the number of errors in filings and resultant penalties.
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Someone has expressed interest in your product or service by filling out a form on your website, attending a webinar or seminar, or responding to an ad. Create a KnowledgeBase where customers can post their questions and receive answers from other users or employees in real-time. A lead is a potential customer. Conclusion.
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