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Last-Mile Delivery: The Link Between Driver Satisfaction and Customer Satisfaction

Talking Logistics

Editor’s Note: The following is an excerpt of a research report published recently, “In the Driver’s Seat: Driver Satisfaction Survey Report.”

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This Week in Logistics News (January 22 – 27)

Logistics Viewpoints

Concern about supply chain disruptions triggered by the Lunar New Year holiday that began this week is running higher this year than last, according to a survey from the German container logistics platform Container xChange. The trend is truest for ocean freight rates from North Europe to the U.S.

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Penske Logistics Presents 2019 Third-Party Logistics Study: State of Logistics Outsourcing

Penske Move Ahead

Shippers recognize the need for agility, but 42 percent of survey respondents said they have not made the required changes to improve their agility over the past five years. Yet, only roughly a third of all survey takers agreed that companies do enough to effectively manage last yard issues. 3PLStudy.com.

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The State Of Logistics Outsourcing

247 Customs Broker

Shippers recognize the need for agility, but 42 percent of survey respondents say they have not made the required changes to improve their agility over the past five years. Yet, only about one-third of survey takers agree that companies do enough to effectively manage last yard issues.

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Supply chain technologies highlight findings from 2019 Third-Party Logistics Study – Canadian Shipper

247 Customs Broker

Shippers recognize the need for agility, but 42 percent of survey respondents said they have not made the required changes to improve their agility over the past five years. Yet, only roughly a third of all survey takers agreed that companies do enough to effectively manage last yard issues. 3PLStudy.com. .

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This Week in Logistics News (October 21 – 27)

Logistics Viewpoints

billion, according to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics. The warming trend was also fanned by the calendar, as retailers are bulking up their inventory storage levels ahead of the annual winter holiday peak shopping season, according to the National Retail Federation (NRF).

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The Future Is Now for Logistics

Material Handling and Logistics

But many people are not aware that last-mile deliveries are also handled by thousands of small local and regional package delivery firms. Package delivery companies are prime targets as well. Shippers saw major rate increases and adjustments in surcharges from the U.S. Postal Service, UPS and FedEx.