Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024
Logistics Viewpoints
NOVEMBER 19, 2024
When shoppers were asked what would put them off making more ecommerce purchases in the future, 21% indicated they’d had negative delivery experiences, 20% said deliveries were not reliable, and 17% were dissatisfied with the delivery process. Similarly, maintaining a strong chain of custody (e.g.,
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