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Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024

Logistics Viewpoints

When shoppers were asked what would put them off making more ecommerce purchases in the future, 21% indicated they’d had negative delivery experiences, 20% said deliveries were not reliable, and 17% were dissatisfied with the delivery process. Similarly, maintaining a strong chain of custody (e.g.,

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The Power of Purchase Order Collaboration: A Game-Changer in Managing Direct Spend

Logistics Viewpoints

It is crucial for organizations to understand the importance of Purchase Order collaboration to effectively manage their direct spend, optimize operations, and mitigate risks. Configure to Order: This strategy involves customizing standard products based on customer specifications.

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How to Best Use a Spot Market Strategy During This Market Shift

CH Robinson Logistics

The short answer is “yes,” as long as you have a segmented freight portfolio strategy for both the contract market and the spot market. Every business has a responsibility to develop strategies that take advantage of the best market price and service. As you build your strategy, confirm the spot market capacity for specific areas.

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The Most Overlooked DC Performance Strategy

Logistics Viewpoints

In fact, a study by LinkedIn found that 70% of employees would not work at a leading company if it meant they had to tolerate a bad workplace culture. Survey your users to avoid unseen pitfalls and make sure you’re actually purchasing a solution that provides a good user experience. Technology’s role in helping employees thrive.

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Strengthen Customer Communication Across Your E-Commerce Ecosystem

Stord

A study by Edelman found that 81% of consumers need to trust a brand before making a purchase. Numerous studies have demonstrated that communication plays a critical role in enhancing customer satisfaction, improving retention, and building loyalty. Trust is currency in e-commerce.

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eCommerce Insights: The Evolution of Consumer Demand

Bringg

Last week, Dotcom Distribution launched their annual eCommerce study. Looking at the survey results, 90% said that they highly value free returns when making online purchases; and 91% say free shipping influences future purchases. The most popular categories purchased online remain consistent from the last report.

eCommerce 101
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Benefits of a Multichannel Ecommerce Sales Strategy

Ship Monk

They’re researching before they purchase, and they’re purchasing wherever and whenever they see something they like. According to a study conducted by Harvard Business Review, 73% of retail shoppers use multiple channels to shop. If you’re not employing a multichannel sales strategy, you’re clearly missing out.