Survey: Brands Balancing Cost of Fast Delivery With High Demand
Supply Chain Brain
MAY 6, 2024
Nearly half of consumers surveyed said that they would be unlikely to purchase an item if the delivery time was too slow.
Charity Champions: Specialized Trucking and a Mission with Joyce Brenny
The Logistics of Logistics
MAY 13, 2024
Brenny shares insights into her Minnesota-based company, which hauls unique freight like granite for the Smithsonian and steel bases for windmills, and how they support their drivers through transparent lease purchase programs and customized trucks. We also delve into the mission of the St.
Trucking 
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify
Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains
Trending Sources
The Amazon-Effect Survey: How Does Customer Experience Affect Your Supply Chain?
Turvo
MARCH 31, 2021
Take the Survey. In pursuit of helping businesses put their supply chains at the heart of customer experience, we’ve put together a market survey to poll industry professionals. As an exchange for survey participants’ time, Turvo will provide a complimentary report to those who complete the poll. appeared first on Turvo.
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Carriers' lease-purchase programs 'meaningful' for some truckers
Overdrive Online
FEBRUARY 24, 2025
Following the FMCSA Truck Leasing Task Force final report, which recommended abolishing carrier-controlled lease-purchase programs, survey results show nearly half of Overdrive readers who've ever started such a lease ended with the truck's title.
BigCommerce survey reveals what e-commerce shoppers want
Supply Chain and Logistics
SEPTEMBER 26, 2022
Apparently, the most-purchased e-commerce items are fashion products. People want free shipping. That’s the biggest motivator – like good logistics pros they are looking at total landed cost. It’s more important than discounts. Knowing what consumers seem to want should … Continue reading →
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100 
Alleviating the Uncertainty of Peak Season: The Role of Home Delivery in 2024
Logistics Viewpoints
NOVEMBER 19, 2024
When shoppers were asked what would put them off making more ecommerce purchases in the future, 21% indicated they’d had negative delivery experiences, 20% said deliveries were not reliable, and 17% were dissatisfied with the delivery process. Similarly, maintaining a strong chain of custody (e.g.,
Reader Survey on AGV/AMR Usage
Logistics Business Magazine
APRIL 26, 2024
Logistics Business magazine is carrying out a market research reader survey of our international readership on the usage and uptake of AGVs (automated guided vehicles) and AMRs (automated mobile robots). This exclusive new survey focuses on automated warehouse vehicles and automated forklifts. Thanks in advance.
Survey 58
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The Power of Purchase Order Collaboration: A Game-Changer in Managing Direct Spend
Logistics Viewpoints
JUNE 29, 2023
It is crucial for organizations to understand the importance of Purchase Order collaboration to effectively manage their direct spend, optimize operations, and mitigate risks. The post The Power of Purchase Order Collaboration: A Game-Changer in Managing Direct Spend appeared first on Logistics Viewpoints.
Survey Results: AGVs & AMRs – Read Now
Logistics Business Magazine
OCTOBER 11, 2023
Logistics Business conducted a reader survey with BlueBotics on the usage of automated vehicles in the warehouse. The survey results have now been published and are available to read or download here. We hope you find it useful and will be bringing you further surveys in future. And, what might happen next?
Survey 57
57 
The Role of Flower Logistics in Valentine’s Day 2025: Ensuring Freshness for a Record-Breaking Season
MTS Logistics
FEBRUARY 6, 2025
Based on an annual survey of the National Retail Federation released in January 2025, American consumers are expected to spend a record $27.5 The floral industry encounters one of its busiest seasons with 40% of shoppers planning to purchase flowers this Valentines Day. billion on Valentines Day this year, with $2.9
How E-Commerce is Changing Returns
Kuebix
SEPTEMBER 20, 2019
E-commerce platform Yotpo reported that 88% of fashion shoppers surveyed have returned fashion items purchased online in the […]. While they have always been an integral part of shopping, online orders are significantly increasing their presence in the retail and e-commerce industries.
Adderall Supply Crunch Hits Pharmacies on Delivery Disruptions
Supply Chain Brain
AUGUST 20, 2022
The National Community Pharmacists Association surveyed store owners and managers about their experiences purchasing brand and generic Adderall between July 25 and Aug. Of the 358 who responded, 64% said that the medicines were on back order, the group said.
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98 
Organized Retail Crime is Growing, Losses up 7% from Last Year
Material Handling and Logistics
DECEMBER 19, 2018
A National Retail Federation report found that 92% of companies surveyed had been a victim of organized retail crime in the past year. The report found that 92% of companies surveyed had been a victim of ORC in the past year and that 71% said ORC incidents were increasing.
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Energy Transition in Supply Chain
Logistics Viewpoints
FEBRUARY 7, 2024
A recent ARC survey looked at reasons to address sustainability. This survey included over 400 respondents across a number of industries. For example, most people expect free next-day delivery for online purchases as a result of Amazon Prime. And more consumers are looking at sustainability as a key motivator for purchasing.
The Changing Nature of Returns Management
Logistics Viewpoints
JANUARY 27, 2021
The return rate on e-commerce purchases is typically at least double that of in-store purchases. In my latest omni-channel fulfillment survey, respondents were asked about how they handle returns, from a process standpoint as well as from a cost recovery standpoint. The same is somewhat true for returns.
The Order Fulfillment Upheaval – An Omni-Channel Perspective
Logistics Viewpoints
JUNE 23, 2021
An understanding of these dynamics was the goal of ARC’s survey-based research conducted with DC Velocity earlier this year (see DC Velocity Infographic in June 2021 issue). Our survey was conducted with respondents across manufacturing, wholesale, retail, and logistics service provider (3PL) sectors.
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The U.S. Supply Chain Needs You!
Logistics Viewpoints
AUGUST 4, 2021
Just last month I noted that warehouse labor productivity was hindered extensively by COVID-19 and that 80 percent of ARC’s warehouse survey respondents anticipate an increase of order throughput volumes in 2021. Put differently, wage inflation beyond general inflation is a purchasing power gain to the worker.
Editor’s Choice: 5 Steps to Creating a Profitable Same-Day Fulfilment
Logistics Viewpoints
JUNE 16, 2022
According to a survey by Gatepoint Research, 40% of retailers are focusing on this as one of their 2022 priorities. What a customer wanted to purchase from one location but had to travel elsewhere to get becomes important to understand. The same-day delivery market is forecast to double over the next three years.
Why Sustainable Home Delivery Results in Greater Sales and Profitability
Logistics Viewpoints
SEPTEMBER 30, 2022
Second, the pandemic kicked online buying and home delivery into “high gear” as many consumers embraced its convenience and dramatically expanded the scope of their online purchasing. Consumers are making purchasing decisions based upon environmental impact. So, how are these two trends mutually beneficial?
How to be an Eco-Friendly Ecommerce Brand
Ship Monk
APRIL 28, 2023
According to the Business of Sustainability Index , despite intense inflation since 2020, 66% of general US customers and 80% of young adult (ages 18-34) US customers surveyed in 2022 are willing to pay more for sustainable products/companies that embrace sustainable practices. Tell customers what you are supporting and why.
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The Power of the Network: ERP vs. Spend Management
Logistics Viewpoints
AUGUST 15, 2022
GEP and the North Carolina State University (NCSU) Supply Chain Resource Cooperative surveyed supply chain, procurement and IT professionals across a range of industries to gain insight into their priorities and strategies regarding supply chain resilience and optimization. Procurement solutions are often updated with purchased information.
The State of Home Delivery: Plenty of Room for Improvement
Logistics Viewpoints
APRIL 21, 2022
Earlier in 2022, we conducted a survey of 8,000 consumers across North America and Europe to get a better sense of their ecommerce experience and how they were reacting to retailer performance. On one hand, consumers expect to increase their online purchases post-pandemic. The results of the research are a good news, bad news story.
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This Week in Logistics News (November 25 – December 1)
Logistics Viewpoints
DECEMBER 1, 2023
million shoppers hit the stores and the internet to capitalize on Black Friday and Cyber Monday deals, according to a survey by the National Retail Federation. The top gifts were clothes and accessories, which about half of those surveyed purchased, and toys, which nearly a third of people surveyed bought.
How is the Logistics Economy Holding Up?
Logistics Viewpoints
OCTOBER 18, 2023
These are questions ARC Advisory Group will seek to answer in our online survey research of supply chain executives over the next few months. Manufacturing Purchasing Managers Indexes The J.P. Is supply chain resilience still a priority for C-level executives? However, imports of industrial supplies appear to be declining.
Halloween Spending to Remain Steady at $9 Billion
Material Handling and Logistics
OCTOBER 11, 2018
billion on costumes (purchased by 68% of Halloween shoppers), $2.7 million Americans planning to dress their pets in costumes, Millennials (25-34) are most likely to dress up their pets, the highest we have seen in the history of our surveys.”. Consumers plan to spend $3.2 billion on decorations (74%), $2.6 Out of the 31.3
Warehouse Performance Objectives Continue to Evolve
Logistics Viewpoints
MAY 17, 2023
These purchases were no longer influenced by factors such as retail center convenience, shelf height, or retail staff. ARC developed a survey in Q1 of this year and solicited responses from practitioners to obtain additional insight from the market. But the results of the survey do identify some trends.
Supply Chain Predictions for 2018
Material Handling and Logistics
JANUARY 10, 2018
And according to a recent survey by Kenco, 94% of survey respondents feel that it’s important for their 3PL provider to have a competency in technology and innovation, and more than half expect their 3PL provider to be investing in innovative technologies (another 32% want to co-invest). Kristi Montgomery, VP of innovation, Kenco.
How manufacturers and distributors can address supply chain management challenges
SYSPRO Smarter ERP
MARCH 21, 2022
Several surveys have reported how SCM in recent years has moved from being a cost center to one responsible for offering superior customer experience and delivering competitive advantage. In a survey on the use of software in supply chain planning, most of the organizations were found to be using manual or outdated methods.
The 3 top benefits of trucking fleets benchmarking financial and operational performance
FreightWaves SONAR
FEBRUARY 11, 2021
As reported by DC Velocity , “the 2020 Fleet Advantage Industry Benchmark Survey noted, “11% of transportation fleets estimate they have saved more than $1 million in crash avoidance by upgrading to newer trucks with advanced safety features.” Financial insight feeds into equipment purchasing decisions.
“Transitory” Inflation and Supply Chain Disruption
Logistics Viewpoints
AUGUST 18, 2021
increase in used car and truck prices indicates that the supply constraints in automotive, partially caused by semiconductor shortages, is causing sales volume decreases and increased prices for alternatives such as used car purchases and automotive maintenance and repairs. The increase in energy prices is also important to monitor.
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Analytics in Supply Chain Management Becomes Central As Coronavirus Escalates
IoT World Today
MARCH 27, 2020
The Institute for Supply Management, which conducts monthly economic surveys, found that nearly three-quarters of the companies it contacted in late February and early March reported some kind of supply chain disruption. But 44% of respondents didn’t have a plan to deal with it.
Launching the Freightos Baltic Index (FBX) for Daily Rates
Freightos
FEBRUARY 4, 2020
But a recent Freightos Group survey of industry leaders found that fixed price agreements are far from fixed: 75% of forwarders report paying a peak season surcharge to get on the right sailing . A common response or protection against price opacity and volatility is the long-term fixed price contract. .
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7 Tips: A Guide to Mastering Procurement
Material Handling and Logistics
OCTOBER 30, 2018
Start by making the purchasing experience a pleasure rather than a hassle. Be proactive about your suppliers! Boost Your Employees. If you want to be seen as a successful procurement leader, the winning ticket is helping employees do their jobs better. How do you do that?
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Editor’s Choice: Consumers Will Wait for Sustainability
Logistics Viewpoints
JANUARY 24, 2023
Survey Says: 86% of Consumers Willing to Delay E-commerce Delivery in Favor of Sustainability Note: Today’s post is part of our “ Editor’s Choice ” series where we highlight recent posts published by our sponsors that provide supply chain insights and advice. The Blue Yonder survey is encouraging on that front.
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5 Supply Chain Collaboration Essentials to Mitigate Disruptions
Logistics Viewpoints
APRIL 14, 2022
Experts from North Carolina State University and GEP conducted a survey on supply chain, procurement and IT leaders to determine their challenges and priorities, focusing on examining gaps in the supply chain. The study found that these leaders considered the largest gap to be between supply chain and procurement, citing it as a major issue.
How Supply Chain Leaders Make Sustainability Their Core Mission
Logistics Viewpoints
MAY 3, 2022
But it’s important to remember that while customers want their purchases fast, sometimes even the next day, many care about the environmental impact of that delivery as well. It’s no surprise that 71% of sustainability leaders in our survey have either implemented or are in the process of implementing a circular economy project.
This Week in Logistics News (June 22 – 28)
Logistics Viewpoints
JUNE 28, 2024
The company is selling Coyote for $775 million less than the purchase price. Of the 12 daily problems drivers – both men and woman — highlighted in the ATRI’s survey, women dealt with 11 of them more frequently than men. This certainly sounds like a lofty goal. And now on to this week’s logistics news. billion in 2015.
Differentiating Your Crowdfunding Campaign Through Fulfillment
Ship Monk
FEBRUARY 10, 2021
Here are some ideas: Add colorful, brand-friendly crinkle paper Include packaging inserts as a way to announce new products or provide discounts on future purchases Invest in branded packaging Use eco-friendly packaging to show customers you care Write a short and sweet thank you note with every purchase. Free & Fast Shipping.
Understanding the ATA Trucking Tonnage Index
3PL Insights
SEPTEMBER 20, 2021
The ATA creates the tonnage index through a series of surveys of its members. The anonymity of the survey and companies participating prevents us from understanding the percentage of tonnage each company accounts for or the type of freight being shipped. Data Collection. The ATA states that 72.5%
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Industry Outlook: Manufacturing Trends
Trinity Logistics
NOVEMBER 13, 2023
DIFFICULTY FINDING LABOR DIVERSIFYING WORKFORCE TECHNOLOGY IS TAKING OVER INCREASING CYBERSECURITY CARBON NEUTRALITY BUILDING RESILIENT SUPPLY CHAINS DIFFICULTY FINDING LABOR Manufacturers are still struggling to find labor, with a recent Deloitte survey estimating that the manufacturing sector will be short 2.1
This Week in Logistics News (January 27 – February 2)
Logistics Viewpoints
FEBRUARY 2, 2024
In some cases, shoppers can send back different items than the ones they bought, return stolen items or claim a purchase never got delivered when it really did. percent of returns, or $101 billion worth, were fraudulent last year, according to a survey by Appriss Retail and the National Retail Federation. Retailers estimate 13.7
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Celanese Leads the Pack When it Comes to Agentic AI
Logistics Viewpoints
MARCH 3, 2025
According to a survey by ARC Advisory Group, only 10% of industrial companies are ready to apply artificial intelligence/machine learning. Then, another application would be purchased, and another, and another. Knowledge Graphs are emerging as an important tool for building advanced AI capabilities. This became an investment priority.
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Top Ecommerce Trends for 2024
Ship Monk
JANUARY 9, 2024
Brands that allow consumers to purchase without leaving the social platform they’re on have an advantage over brands that don’t, but only if consumers can easily navigate the product catalog and checkout process. For the first time, mobile purchases have overtaken desktop purchases. Mobile Takes the Lead Of the $9.8
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What is a Shipping Cost Calculator?
GoShip Blog
JUNE 1, 2021
According to a survey, 64.3% You can even decrease the total revenue margin between the sales and the product’s purchase price by calculating it! In this fast-paced world, everyone is seeking quick and reliable delivery services. of online shoppers expect cost-effective or free and fast delivery of goods.
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