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Top Tools for eCommerce Businesses

Ship Monk

Every fairy godmother needs her magic wand, every knight needs his shining armor, and every eCommerce business owner needs their tools. Tech tools, that is. Tools for Marketing (and Sales). It’s worthwhile noting that, in the world of eCommerce, the line between marketing and sales is often blurred.

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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Friendly fraud accounts for 18% of all ecommerce fraud.

eCommerce 105
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The HDVI Story with Chuck Wallace

The Logistics of Logistics

HDVI’s Shift tool uses a fleet’s own real-time telematics data to charge a fleet the cost of their actual risk. Chuck and his team at HDVI are using the same playbook, using tech to lower costs and deliver a better customer experience. Learn More About The HDVI Story. Chuck’s LinkedIn. HDVI LinkedIn. Customer testimonials.

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What is eCommerce Order Fulfillment?

Ship Monk

To an eCommerce entrepreneur, having their brand grow and scale is fulfillment. In addition to learning these steps, continue reading this blog for tips about best practices for eCommerce order fulfillment and how entrepreneurs can maximize their fulfillment infrastructure. 4 Steps of eCommerce Order Fulfillment.

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Importance of Social Proof in Ecommerce

Ship Monk

What can ecommerce businesses do to leverage this power? That, in a nutshell, is why ecommerce businesses cannot afford to ignore the importance of social proof. Conformity bias is what makes the fashion industry tick, and many ecommerce businesses benefit from it. This is a blog post, after all, written by ShipMonk.

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Demand Forecasting: How It Enhances Ecommerce Operations

Ship Monk

As the holiday shopping season reaches its peak, ecommerce business owners everywhere are crossing their fingers, hoping they have enough product in stock and that they didn’t order too much. In truth, demand forecasting, or estimating how much product you’ll sell in the future, is one of the toughest challenges for any ecommerce business.

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