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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Ecommerce Shopping Carts vs. Ecommerce Marketplaces

Ship Monk

So, you want to start an ecommerce business. We’re happy to tell you that there are far more options than those two seemingly opposite paths to success (and many, many ecommerce businesses go both ways)! Take a seat as we explore the differences between ecommerce stores and ecommerce marketplaces, and list the pros and cons of each.

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How to Protect Your Customers & Brand from Ecommerce Fraud

Ship Monk

Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud (a.k.a. The good news is that fraud management tactics and tools are making it easier to prevent, catch, and combat ecommerce fraud. Friendly fraud accounts for 18% of all ecommerce fraud.

eCommerce 105
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Körber User Conference Showcases Ecommerce Warehouses

Logistics Viewpoints

ForHIMS is a personal wellness startup that sells through the ecommerce channel. The iWMS team on this project had folks from the US, South Africa, Ceylon, and India participating in team meetings and individual calls. They stood up a fully functioning ecommerce distribution center in 90 days.

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Everything to Know about Ecommerce Data Security

Ship Monk

Every ecommerce business that becomes a ShipMonk 3PL client is a priority. Of course we’re talking about your ecommerce store’s data security. Why is Ecommerce Cybersecurity Important? Protecting Ecommerce Store Customers Your ecommerce customers are at risk if information from your business is misused or not properly protected.

eCommerce 105
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How Ecommerce Brands Leverage Brick & Mortar

Ship Monk

As much as we’d like to think that ecommerce is taking over the world, it still only accounts for around 21% of retail sales according to a 2023 Digital Commerce 360 analysis of U.S. In fact, there can be significant advantages for brands that engage in both ecommerce and brick-and-mortar sales. Department of Commerce figures.

eCommerce 105
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Grow Your Ecommerce Business without Over-Expanding

Ship Monk

No flower wants to stay a seed, no tree wants to stay a sampling, and no ecommerce business wants to stay stagnant. Ecommerce businesses that want to grow then scale successfully and sustainably have to make strategic decisions in every aspect of their operation. How much ecommerce inventory do you need for peak season ?

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